AX4 incident

AX4 Demo - Outage

Critical Resolved View vendor source →

AX4 experienced a critical incident on November 13, 2023 affecting WEB Application and EDI Processing and 1 more component, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2023, 08:57 AM UTC
Resolved
Nov 13, 2023, 10:03 AM UTC
Duration
1h 5m
Detected by Pingoru
Nov 13, 2023, 08:57 AM UTC

Affected components

WEB ApplicationEDI ProcessingSCEM Processing

Update timeline

  1. investigating Nov 13, 2023, 08:57 AM UTC

    Currently AX4 DEMO is not available. We are working with highest priority on a solution and we will keep you informed.

  2. resolved Nov 13, 2023, 10:03 AM UTC

    The issue has been fixed. AX4 DEMO is working again.