AX4 incident

[AX4push] notification issue

Major Resolved View vendor source →

AX4 experienced a major incident on September 10, 2024 affecting AX4 Mobile, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2024, 01:15 PM UTC
Resolved
Sep 11, 2024, 02:11 PM UTC
Duration
1d
Detected by Pingoru
Sep 10, 2024, 01:15 PM UTC

Affected components

AX4 Mobile

Update timeline

  1. investigating Sep 10, 2024, 01:15 PM UTC

    Currently, push notifications are not working. Our team is working on solving the issue.

  2. monitoring Sep 11, 2024, 05:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 11, 2024, 02:11 PM UTC

    AX4 push notification are working as expected.