AX4 incident

Europe Final - EDI Communication Issues

Notice Resolved View vendor source →

AX4 experienced a notice incident on October 2, 2024 affecting EDI communication - OFTP2 and EDI communication - SFTP and 1 more component, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2024, 01:49 PM UTC
Resolved
Oct 02, 2024, 02:37 PM UTC
Duration
47m
Detected by Pingoru
Oct 02, 2024, 01:49 PM UTC

Affected components

EDI communication - OFTP2EDI communication - SFTPEDI communication - AS2EDI communication - HTTPEDI communication - SMTPEDI communication - Webservice

Update timeline

  1. investigating Oct 02, 2024, 01:49 PM UTC

    Currently there are some EDI communication issues with the AX4 final system. Our team is working on solving the issue.

  2. investigating Oct 02, 2024, 01:54 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 02, 2024, 01:56 PM UTC

    We are continuing to investigate this issue.

  4. investigating Oct 02, 2024, 02:12 PM UTC

    We are continuing to investigate this issue.

  5. investigating Oct 02, 2024, 02:13 PM UTC

    We are continuing to investigate this issue.

  6. investigating Oct 02, 2024, 02:26 PM UTC

    All systems back to operational.

  7. investigating Oct 02, 2024, 02:32 PM UTC

    We are continuing to investigate this issue.

  8. investigating Oct 02, 2024, 02:33 PM UTC

    All systems back to operational.

  9. resolved Oct 02, 2024, 02:37 PM UTC

    This incident has been resolved.