AX4 incident

[AX4push] notifications issue

Major Resolved View vendor source →

AX4 experienced a major incident on May 5, 2025 affecting AX4 Mobile, lasting 2h 44m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2025, 10:02 AM UTC
Resolved
May 05, 2025, 12:46 PM UTC
Duration
2h 44m
Detected by Pingoru
May 05, 2025, 10:02 AM UTC

Affected components

AX4 Mobile

Update timeline

  1. investigating May 05, 2025, 10:02 AM UTC

    Dear Valued Customers, Currently, the push notifications are not working. Our Team is working on solving the issue. Thank you for your patience. Best regards, Your Support Team

  2. resolved May 05, 2025, 12:46 PM UTC

    Dear Valued Customers, A fix has been implemented and AX4 push notifications are working as expected. Best regards, Your Support Team