AX4 experienced a minor incident on February 16, 2026 affecting Webservice, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Webservice
Update timeline
- investigating Feb 16, 2026, 08:07 AM UTC
Dear valued customer, Our administrators have identified issues affecting the outgoing web service. They are already working intensively to resolve the problem. Please be aware that delays in outgoing web service traffic may occur. We apologize for any inconvenience and appreciate your patience. Your Support Team
- resolved Feb 16, 2026, 08:29 AM UTC
Dear valued customer, We are pleased to inform you that our web services have fully returned to normal operation. The temporary service degradation has been resolved, and all systems are now running smoothly again. Thank you for your patience and understanding. Your support team