Availity incident

Multiple Payers - MEDICA IFB, MEDICAHEALTHPLANS, MEDICA (UNITEDHEALTHCARE), DEAN HEALTH PLANS, MEDICA GOVERNMENT PROGRAMS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Availity experienced a notice incident on September 30, 2026 affecting MEDICAHEALTHPLANS and MEDICA GOVERNMENT PROGRAMS and 1 more component, lasting 4h 19m. The incident has been resolved; the full update timeline is below.

Started: Sep 30, 2026, 10:13 AM UTC
Resolved: Sep 30, 2026, 02:32 PM UTC
Duration: 4h 19m
Detected by Pingoru: Sep 30, 2026, 10:13 AM UTC

Affected components

MEDICAHEALTHPLANSMEDICA GOVERNMENT PROGRAMSMEDICA (UNITEDHEALTHCARE)MEDICA IFBDEAN HEALTH PLANS

Update timeline

identified Sep 30, 2026, 10:13 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/Invalid Response Received/500 errors.
resolved Sep 30, 2026, 02:32 PM UTC

This incident has been resolved.