Availity Outage History

Availity major outage · 49 active incidents View live status →

There were 155 Availity outages since February 12, 2026 totaling 6047h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://payernetworkstatus.availity.com/status

Notice March 19, 2026

HLTPM - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Mar 19, 2026, 10:44 PM UTC
Resolved
Apr 20, 2026, 07:26 AM UTC
Duration
31d 8h
Affected: HLTPM
Timeline · 2 updates
  1. identified Mar 19, 2026, 10:44 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 07:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 19, 2026

HAPMC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Mar 19, 2026, 07:50 PM UTC
Resolved
Apr 20, 2026, 06:44 AM UTC
Duration
31d 10h
Affected: HAPMC
Timeline · 2 updates
  1. identified Mar 19, 2026, 07:50 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/No Response Received errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 06:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 6, 2026

DISTRICT OF COLUMBIA MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Mar 06, 2026, 09:14 AM UTC
Resolved
May 04, 2026, 12:28 AM UTC
Duration
58d 15h
Affected: DISTRICT OF COLUMBIA MEDICAID
Timeline · 2 updates
  1. identified Mar 06, 2026, 09:14 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 12:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 15, 2026

TRICARE EAST - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Feb 15, 2026, 08:07 AM UTC
Resolved
Apr 20, 2026, 07:11 AM UTC
Duration
63d 23h
Affected: TRICARE EAST
Timeline · 3 updates
  1. identified Feb 15, 2026, 08:07 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified Mar 05, 2026, 02:57 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/Blank Response/E1:484 errors. Customers are receiving VT05_035/AR02/E1:484 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved Apr 20, 2026, 07:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 12, 2026

BCBSIL COMMUNITY HEALTH PLANS - HCSR Outpatient Auth - HCSR Outpatient Auth transactions are currently unavailable.

Detected by Pingoru
Feb 12, 2026, 05:38 PM UTC
Resolved
Apr 20, 2026, 07:14 AM UTC
Duration
66d 13h
Affected: BCBSIL COMMUNITY HEALTH PLANS
Timeline · 3 updates
  1. identified Feb 12, 2026, 05:38 PM UTC

    We are seeing HCSR Outpatient Auth transactions failing with AV07 errors. Customers are receiving AV07 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified Mar 05, 2026, 03:27 PM UTC

    We are seeing HCSR Outpatient Auth transactions failing with Invalid Response errors. Customers are receiving AV07 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved Apr 20, 2026, 07:14 AM UTC

    This incident has been resolved.

Read the full incident report →

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