Availity Outage History

Availity major outage · 65 active incidents View live status →

Availity had 463 outages in the last 2 years totaling 409h 42m of downtime — averaging 19 incidents per month.

There were 463 Availity outages since August 20, 2025 totaling 409h 42m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://payernetworkstatus.availity.com/status

Notice May 20, 2026

BCNJC - Multiple Transactions - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Detected by Pingoru
May 20, 2026, 01:37 AM UTC
Resolved
May 20, 2026, 02:31 AM UTC
Duration
54m
Affected: BCNJC
Timeline · 3 updates
  1. identified May 20, 2026, 01:37 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT05_035 errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 20, 2026, 01:41 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved May 20, 2026, 02:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 19, 2026

HEALTHPLANS INC - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.

Detected by Pingoru
May 19, 2026, 10:10 PM UTC
Resolved
May 19, 2026, 10:10 PM UTC
Duration
Timeline · 1 update
  1. resolved May 19, 2026, 10:10 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: As of 5/19/2026, 12:00:00 PM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice May 19, 2026

Multiple Payers - BCBSAR, SKAI BLUE CROSS BLUE SHIELD, BCBSAR - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
May 19, 2026, 04:14 PM UTC
Resolved
May 19, 2026, 10:10 PM UTC
Duration
5h 55m
Affected: BCBSARSKAI BLUE CROSS BLUE SHIELD
Timeline · 2 updates
  1. identified May 19, 2026, 04:14 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 19, 2026, 10:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 19, 2026

Multiple Payers - WELLCARE PRIME BY ABSOLUTE TOTAL CARE, Wellcare, AMBETTER FROM FIDELIS CARE, WELLCARE NEW YORK, WELLCARE DELAWARE, WELLCARE KENTUCKY, TRILLIUM HEALTH RESOURCES, YOUTHCARE HEALTHCHOICE ILLINOIS, WELLCARE BY OHANA HEALTH PLAN, WELLCARE ...

Detected by Pingoru
May 19, 2026, 01:37 PM UTC
Resolved
May 19, 2026, 03:53 PM UTC
Duration
2h 16m
Affected: WellcareCENTENEBUCKEYE COMMUNITY HEALTH PLANABSOLUTE TOTAL CARECOORDINATED CAREHOME STATE HEALTH PLANCENTENE CORPORATIONWELLCARE PRIME BY ABSOLUTE TOTAL CAREAMBETTER FROM FIDELIS CAREWELLCARE NEW YORKWELLCARE DELAWAREWELLCARE KENTUCKYTRILLIUM HEALTH RESOURCESYOUTHCARE HEALTHCHOICE ILLINOISWELLCARE BY OHANA HEALTH PLANWELLCARE BY MERIDIAN MICHIGANWELLCARE BY MERIDIAN ILLINOISWELLCARE BY HEALTH NETWELLCARE IOWAWELLCARE NEW JERSEYWELLCARE BY DELAWARE FIRST HEALTHWELLCARE BY ABSOLUTE TOTAL CAREWELLCARE BY BUCKEYE HEALTH PLANWELLCARE BY SUPERIOR HEALTH PLANARIZONA COMPLETE HEALTHAMBETTER HEALTHCAROLINA COMPLETE HEALTHFIDELIS CARE NEW YORKIOWA TOTAL CARE
Timeline · 2 updates
  1. identified May 19, 2026, 01:37 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with timeout errors. Customers are receiving AV01 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 19, 2026, 03:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 19, 2026

BCDCC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 19, 2026, 06:15 AM UTC
Resolved
May 19, 2026, 10:11 PM UTC
Duration
15h 56m
Affected: BCDCC
Timeline · 2 updates
  1. identified May 19, 2026, 06:15 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to real-time Eligibility & Benefits Inquiry. The payer is working diligently to identify the cause of this issue and restore normal processing of Eligibility & Benefits Inquiry. "CareFirst" refers to CareFirst BlueCross BlueShield or Care First BlueChoice, Inc. Availity continues to monitor for resolution.

  2. resolved May 19, 2026, 10:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 19, 2026

PPHPC - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 19, 2026, 06:05 AM UTC
Resolved
May 19, 2026, 10:13 PM UTC
Duration
16h 7m
Affected: PPHPC
Timeline · 2 updates
  1. identified May 19, 2026, 06:05 AM UTC

    We are seeing Claim Status Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 19, 2026, 10:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 19, 2026

Healthcare Management Administrators - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 19, 2026, 04:06 AM UTC
Resolved
May 19, 2026, 05:05 AM UTC
Duration
59m
Affected: Healthcare Management Administrators
Timeline · 2 updates
  1. identified May 19, 2026, 04:06 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 19, 2026, 05:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 19, 2026

FIDELIS CARE NEW YORK - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 19, 2026, 01:15 AM UTC
Resolved
May 19, 2026, 06:45 AM UTC
Duration
5h 29m
Affected: FIDELIS CARE NEW YORK
Timeline · 2 updates
  1. identified May 19, 2026, 01:15 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 19, 2026, 06:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 18, 2026

FIDELIS CARE NEW YORK - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 18, 2026, 11:07 PM UTC
Resolved
May 19, 2026, 12:15 AM UTC
Duration
1h 8m
Affected: FIDELIS CARE NEW YORK
Timeline · 2 updates
  1. identified May 18, 2026, 11:07 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 19, 2026, 12:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 18, 2026

HEALTHPLANS INC - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Detected by Pingoru
May 18, 2026, 10:59 PM UTC
Resolved
May 19, 2026, 10:14 PM UTC
Duration
23h 14m
Affected: HEALTHPLANS INC
Timeline · 2 updates
  1. identified May 18, 2026, 10:59 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 19, 2026, 10:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 18, 2026

VANTAGE HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 18, 2026, 10:26 PM UTC
Resolved
May 20, 2026, 09:18 PM UTC
Duration
1d 22h
Affected: VANTAGE HEALTH PLAN
Timeline · 2 updates
  1. identified May 18, 2026, 10:26 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 20, 2026, 09:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 18, 2026

MAGELLAN HEALTH - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 18, 2026, 08:56 PM UTC
Resolved
May 18, 2026, 11:12 PM UTC
Duration
2h 16m
Affected: MAGELLAN HEALTH
Timeline · 2 updates
  1. identified May 18, 2026, 08:56 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 18, 2026, 11:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 18, 2026

VNSNY - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
May 18, 2026, 05:38 PM UTC
Resolved
May 18, 2026, 08:20 PM UTC
Duration
2h 42m
Affected: VNSNY
Timeline · 2 updates
  1. identified May 18, 2026, 05:38 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 18, 2026, 08:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 18, 2026

Multiple Payers - Wellcare, WELLCARE OF NORTH CAROLINA, WELLCARE KENTUCKY, WELLCARE NEW YORK, 'OHANA HEALTH PLAN, WELLCARE BY OHANA HEALTH PLAN, WELLCARE - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth,...

Detected by Pingoru
May 18, 2026, 05:18 PM UTC
Resolved
May 19, 2026, 01:44 AM UTC
Duration
8h 26m
Affected: WellcareWELLCARE OF NORTH CAROLINAWELLCARE KENTUCKYWELLCARE NEW YORK'OHANA HEALTH PLANWELLCARE BY OHANA HEALTH PLANWELLCARE
Timeline · 2 updates
  1. identified May 18, 2026, 05:18 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 19, 2026, 01:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 18, 2026

Multiple Payers - AETNA, ALLINA HEALTH, AETNA BETTER HEALTH - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, HCSR Referral, HCSR Void and HCSR Update transactions are curren...

Detected by Pingoru
May 18, 2026, 03:37 PM UTC
Resolved
May 18, 2026, 06:04 PM UTC
Duration
2h 27m
Affected: AETNAALLINA HEALTHAETNA BETTER HEALTH
Timeline · 2 updates
  1. identified May 18, 2026, 03:37 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, HCSR Referral, HCSR Void and HCSR Update transactions failing with AAA*42/AV07 errors. Customers are receiving AAA*42/AV07 errors. Next Steps and ETA for resolution: We received a notice from the payer that they are experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 18, 2026, 06:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 18, 2026

PASSPORT ADVANTAGE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 18, 2026, 07:47 AM UTC
Resolved
May 18, 2026, 09:54 AM UTC
Duration
2h 7m
Affected: PASSPORT ADVANTAGE
Timeline · 2 updates
  1. identified May 18, 2026, 07:47 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 18, 2026, 09:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 18, 2026

OPTUM MEDICAL NETWORK (LIFEPRINT NETWORK) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 18, 2026, 05:39 AM UTC
Resolved
May 18, 2026, 06:07 AM UTC
Duration
27m
Affected: OPTUM MEDICAL NETWORK (LIFEPRINT NETWORK)
Timeline · 2 updates
  1. identified May 18, 2026, 05:39 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 18, 2026, 06:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 18, 2026

Multiple Payers - HUMANA, Humana Dental Non Claims, HUMANA HEALTHY HORIZON OH MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 18, 2026, 03:48 AM UTC
Resolved
May 18, 2026, 05:42 AM UTC
Duration
1h 53m
Affected: HUMANAHumana Dental Non ClaimsHUMANA HEALTHY HORIZON OH MEDICAID
Timeline · 2 updates
  1. identified May 18, 2026, 03:48 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 18, 2026, 05:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 18, 2026

DELAWARE MEDICAID - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 18, 2026, 02:19 AM UTC
Resolved
May 18, 2026, 04:43 AM UTC
Duration
2h 24m
Affected: DELAWARE MEDICAID
Timeline · 2 updates
  1. identified May 18, 2026, 02:19 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 18, 2026, 04:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 18, 2026

MERCY CARE ARIZONA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 18, 2026, 12:29 AM UTC
Resolved
May 18, 2026, 05:05 AM UTC
Duration
4h 36m
Affected: MERCY CARE ARIZONA
Timeline · 2 updates
  1. identified May 18, 2026, 12:29 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 18, 2026, 05:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 17, 2026

Multiple Payers - - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 17, 2026, 11:11 PM UTC
Resolved
May 22, 2026, 10:42 PM UTC
Duration
4d 23h
Timeline · 2 updates
  1. identified May 17, 2026, 11:11 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 22, 2026, 10:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 17, 2026

BCBSWY - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 17, 2026, 11:09 PM UTC
Resolved
May 18, 2026, 05:17 AM UTC
Duration
6h 7m
Affected: BCBSWY
Timeline · 2 updates
  1. identified May 17, 2026, 11:09 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved May 18, 2026, 05:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 17, 2026

EMPLOYEE BENEFIT MANAGEMENT SYSTEM (EBMS) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
May 17, 2026, 10:53 PM UTC
Resolved
May 22, 2026, 10:54 PM UTC
Duration
5d
Affected: EMPLOYEE BENEFIT MANAGEMENT SYSTEM (EBMS)
Timeline · 2 updates
  1. identified May 17, 2026, 10:53 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 22, 2026, 10:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 17, 2026

100005 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 17, 2026, 08:47 AM UTC
Resolved
May 18, 2026, 12:02 AM UTC
Duration
15h 14m
Affected: 100005
Timeline · 2 updates
  1. identified May 17, 2026, 08:47 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 18, 2026, 12:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 16, 2026

CENTENE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 16, 2026, 11:26 PM UTC
Resolved
May 17, 2026, 01:59 AM UTC
Duration
2h 32m
Affected: SUPERIOR HEALTHPLANMANAGED HEALTH SERVICES - WIPEACH STATE HEALTH PLANSUNFLOWER STATE HEALTH PLANALLWELLCENTENEBUCKEYE COMMUNITY HEALTH PLANCALIFORNIA HEALTH AND WELLNESSCELTICARE HEALTH PLANCENPATICO BEHAVIORAL HEALTHILLINICARE HEALTH PLANKENTUCKY SPIRIT HEALTH PLANSUNSHINE HEALTHSUNSHINE STATE HEALTH PLANABSOLUTE TOTAL CARECOORDINATED CAREHOME STATE HEALTH PLANLOUISIANA HEALTHCARE CONNECTIONSMAGNOLIA HEALTH PLANMANAGED HEALTH SERVICES - INAMBETTERGRANITE STATE HEALTH PLANHNNCBRIDGEWAY HEALTH SOLUTIONS
Timeline · 2 updates
  1. identified May 16, 2026, 11:26 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 17, 2026, 01:59 AM UTC

    This incident has been resolved.

Read the full incident report →