- Detected by Pingoru
- May 20, 2026, 01:37 AM UTC
- Resolved
- May 20, 2026, 02:31 AM UTC
- Duration
- 54m
Affected: BCNJC
Timeline · 3 updates
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identified May 20, 2026, 01:37 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT05_035 errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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identified May 20, 2026, 01:41 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 20, 2026, 02:31 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 10:10 PM UTC
- Resolved
- May 19, 2026, 10:10 PM UTC
- Duration
- —
Timeline · 1 update
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resolved May 19, 2026, 10:10 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: As of 5/19/2026, 12:00:00 PM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 04:14 PM UTC
- Resolved
- May 19, 2026, 10:10 PM UTC
- Duration
- 5h 55m
Affected: BCBSARSKAI BLUE CROSS BLUE SHIELD
Timeline · 2 updates
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identified May 19, 2026, 04:14 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 19, 2026, 10:10 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 01:37 PM UTC
- Resolved
- May 19, 2026, 03:53 PM UTC
- Duration
- 2h 16m
Affected: WellcareCENTENEBUCKEYE COMMUNITY HEALTH PLANABSOLUTE TOTAL CARECOORDINATED CAREHOME STATE HEALTH PLANCENTENE CORPORATIONWELLCARE PRIME BY ABSOLUTE TOTAL CAREAMBETTER FROM FIDELIS CAREWELLCARE NEW YORKWELLCARE DELAWAREWELLCARE KENTUCKYTRILLIUM HEALTH RESOURCESYOUTHCARE HEALTHCHOICE ILLINOISWELLCARE BY OHANA HEALTH PLANWELLCARE BY MERIDIAN MICHIGANWELLCARE BY MERIDIAN ILLINOISWELLCARE BY HEALTH NETWELLCARE IOWAWELLCARE NEW JERSEYWELLCARE BY DELAWARE FIRST HEALTHWELLCARE BY ABSOLUTE TOTAL CAREWELLCARE BY BUCKEYE HEALTH PLANWELLCARE BY SUPERIOR HEALTH PLANARIZONA COMPLETE HEALTHAMBETTER HEALTHCAROLINA COMPLETE HEALTHFIDELIS CARE NEW YORKIOWA TOTAL CARE
Timeline · 2 updates
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identified May 19, 2026, 01:37 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with timeout errors. Customers are receiving AV01 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 19, 2026, 03:53 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 06:15 AM UTC
- Resolved
- May 19, 2026, 10:11 PM UTC
- Duration
- 15h 56m
Affected: BCDCC
Timeline · 2 updates
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identified May 19, 2026, 06:15 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to real-time Eligibility & Benefits Inquiry. The payer is working diligently to identify the cause of this issue and restore normal processing of Eligibility & Benefits Inquiry. "CareFirst" refers to CareFirst BlueCross BlueShield or Care First BlueChoice, Inc. Availity continues to monitor for resolution.
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resolved May 19, 2026, 10:11 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 06:05 AM UTC
- Resolved
- May 19, 2026, 10:13 PM UTC
- Duration
- 16h 7m
Affected: PPHPC
Timeline · 2 updates
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identified May 19, 2026, 06:05 AM UTC
We are seeing Claim Status Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 19, 2026, 10:13 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 04:06 AM UTC
- Resolved
- May 19, 2026, 05:05 AM UTC
- Duration
- 59m
Affected: Healthcare Management Administrators
Timeline · 2 updates
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identified May 19, 2026, 04:06 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 19, 2026, 05:05 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 01:15 AM UTC
- Resolved
- May 19, 2026, 06:45 AM UTC
- Duration
- 5h 29m
Affected: FIDELIS CARE NEW YORK
Timeline · 2 updates
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identified May 19, 2026, 01:15 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 19, 2026, 06:45 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 18, 2026, 11:07 PM UTC
- Resolved
- May 19, 2026, 12:15 AM UTC
- Duration
- 1h 8m
Affected: FIDELIS CARE NEW YORK
Timeline · 2 updates
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identified May 18, 2026, 11:07 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 19, 2026, 12:15 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 18, 2026, 10:59 PM UTC
- Resolved
- May 19, 2026, 10:14 PM UTC
- Duration
- 23h 14m
Affected: HEALTHPLANS INC
Timeline · 2 updates
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identified May 18, 2026, 10:59 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 19, 2026, 10:14 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 18, 2026, 10:26 PM UTC
- Resolved
- May 20, 2026, 09:18 PM UTC
- Duration
- 1d 22h
Affected: VANTAGE HEALTH PLAN
Timeline · 2 updates
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identified May 18, 2026, 10:26 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 20, 2026, 09:18 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 18, 2026, 08:56 PM UTC
- Resolved
- May 18, 2026, 11:12 PM UTC
- Duration
- 2h 16m
Affected: MAGELLAN HEALTH
Timeline · 2 updates
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identified May 18, 2026, 08:56 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 18, 2026, 11:12 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 18, 2026, 05:38 PM UTC
- Resolved
- May 18, 2026, 08:20 PM UTC
- Duration
- 2h 42m
Affected: VNSNY
Timeline · 2 updates
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identified May 18, 2026, 05:38 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 18, 2026, 08:20 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 18, 2026, 05:18 PM UTC
- Resolved
- May 19, 2026, 01:44 AM UTC
- Duration
- 8h 26m
Affected: WellcareWELLCARE OF NORTH CAROLINAWELLCARE KENTUCKYWELLCARE NEW YORK'OHANA HEALTH PLANWELLCARE BY OHANA HEALTH PLANWELLCARE
Timeline · 2 updates
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identified May 18, 2026, 05:18 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 19, 2026, 01:44 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 18, 2026, 03:37 PM UTC
- Resolved
- May 18, 2026, 06:04 PM UTC
- Duration
- 2h 27m
Affected: AETNAALLINA HEALTHAETNA BETTER HEALTH
Timeline · 2 updates
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identified May 18, 2026, 03:37 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, HCSR Referral, HCSR Void and HCSR Update transactions failing with AAA*42/AV07 errors. Customers are receiving AAA*42/AV07 errors. Next Steps and ETA for resolution: We received a notice from the payer that they are experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 18, 2026, 06:04 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 18, 2026, 07:47 AM UTC
- Resolved
- May 18, 2026, 09:54 AM UTC
- Duration
- 2h 7m
Affected: PASSPORT ADVANTAGE
Timeline · 2 updates
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identified May 18, 2026, 07:47 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 18, 2026, 09:54 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 18, 2026, 05:39 AM UTC
- Resolved
- May 18, 2026, 06:07 AM UTC
- Duration
- 27m
Affected: OPTUM MEDICAL NETWORK (LIFEPRINT NETWORK)
Timeline · 2 updates
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identified May 18, 2026, 05:39 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 18, 2026, 06:07 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 18, 2026, 03:48 AM UTC
- Resolved
- May 18, 2026, 05:42 AM UTC
- Duration
- 1h 53m
Affected: HUMANAHumana Dental Non ClaimsHUMANA HEALTHY HORIZON OH MEDICAID
Timeline · 2 updates
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identified May 18, 2026, 03:48 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 18, 2026, 05:42 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 18, 2026, 02:19 AM UTC
- Resolved
- May 18, 2026, 04:43 AM UTC
- Duration
- 2h 24m
Affected: DELAWARE MEDICAID
Timeline · 2 updates
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identified May 18, 2026, 02:19 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved May 18, 2026, 04:43 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 18, 2026, 12:29 AM UTC
- Resolved
- May 18, 2026, 05:05 AM UTC
- Duration
- 4h 36m
Affected: MERCY CARE ARIZONA
Timeline · 2 updates
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identified May 18, 2026, 12:29 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved May 18, 2026, 05:05 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 17, 2026, 11:11 PM UTC
- Resolved
- May 22, 2026, 10:42 PM UTC
- Duration
- 4d 23h
Timeline · 2 updates
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identified May 17, 2026, 11:11 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved May 22, 2026, 10:42 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 17, 2026, 11:09 PM UTC
- Resolved
- May 18, 2026, 05:17 AM UTC
- Duration
- 6h 7m
Affected: BCBSWY
Timeline · 2 updates
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identified May 17, 2026, 11:09 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
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resolved May 18, 2026, 05:17 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 17, 2026, 10:53 PM UTC
- Resolved
- May 22, 2026, 10:54 PM UTC
- Duration
- 5d
Affected: EMPLOYEE BENEFIT MANAGEMENT SYSTEM (EBMS)
Timeline · 2 updates
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identified May 17, 2026, 10:53 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 22, 2026, 10:54 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 17, 2026, 08:47 AM UTC
- Resolved
- May 18, 2026, 12:02 AM UTC
- Duration
- 15h 14m
Affected: 100005
Timeline · 2 updates
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identified May 17, 2026, 08:47 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 18, 2026, 12:02 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 16, 2026, 11:26 PM UTC
- Resolved
- May 17, 2026, 01:59 AM UTC
- Duration
- 2h 32m
Affected: SUPERIOR HEALTHPLANMANAGED HEALTH SERVICES - WIPEACH STATE HEALTH PLANSUNFLOWER STATE HEALTH PLANALLWELLCENTENEBUCKEYE COMMUNITY HEALTH PLANCALIFORNIA HEALTH AND WELLNESSCELTICARE HEALTH PLANCENPATICO BEHAVIORAL HEALTHILLINICARE HEALTH PLANKENTUCKY SPIRIT HEALTH PLANSUNSHINE HEALTHSUNSHINE STATE HEALTH PLANABSOLUTE TOTAL CARECOORDINATED CAREHOME STATE HEALTH PLANLOUISIANA HEALTHCARE CONNECTIONSMAGNOLIA HEALTH PLANMANAGED HEALTH SERVICES - INAMBETTERGRANITE STATE HEALTH PLANHNNCBRIDGEWAY HEALTH SOLUTIONS
Timeline · 2 updates
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identified May 16, 2026, 11:26 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 17, 2026, 01:59 AM UTC
This incident has been resolved.
Read the full incident report →