Availity incident

Multiple Payers - Medicaid Texas and Texas Health Steps, 10186 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on September 27, 2026 affecting Medicaid Texas and Texas Health Steps, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2026, 10:36 PM UTC
Resolved
Sep 28, 2026, 12:05 AM UTC
Duration
1h 28m
Detected by Pingoru
Sep 27, 2026, 10:36 PM UTC

Affected components

Medicaid Texas and Texas Health Steps

Update timeline

  1. identified Sep 27, 2026, 10:36 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. identified Sep 27, 2026, 10:42 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  3. resolved Sep 28, 2026, 12:05 AM UTC

    This incident has been resolved.