Availity incident

BLUECROSS BLUESHIELD (BCBS) OF HAWAII - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on September 29, 2026 affecting BLUECROSS BLUESHIELD (BCBS) OF HAWAII, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2026, 09:28 PM UTC
Resolved
Sep 29, 2026, 11:01 PM UTC
Duration
1h 32m
Detected by Pingoru
Sep 29, 2026, 09:28 PM UTC

Affected components

BLUECROSS BLUESHIELD (BCBS) OF HAWAII

Update timeline

  1. identified Sep 29, 2026, 09:28 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Sep 29, 2026, 11:01 PM UTC

    This incident has been resolved.