Availity incident

100005 - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on September 30, 2026 affecting 100005, lasting 6h 55m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 03:21 AM UTC
Resolved
Sep 30, 2026, 10:17 AM UTC
Duration
6h 55m
Detected by Pingoru
Sep 30, 2026, 03:21 AM UTC

Affected components

100005

Update timeline

  1. identified Sep 30, 2026, 03:21 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/E2:689 errors.

  2. resolved Sep 30, 2026, 10:17 AM UTC

    This incident has been resolved.