Availity incident

HARVARD PILGRIM HEALTHCARE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 13 hours 53 minutes, affecting HARVARD PILGRIM HEALTHCARE, on October 24, 2026.

identified Oct 24, 2026, 10:07 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

Started
Oct 24, 2026, 10:07 AM UTC
Resolved
Oct 25, 2026, 12:01 AM UTC
Duration
13h 53m
Detected by Pingoru
Oct 24, 2026, 10:07 AM UTC

Affected components

HARVARD PILGRIM HEALTHCARE

Update timeline

  1. identified Oct 24, 2026, 10:07 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Oct 25, 2026, 12:01 AM UTC

    This incident has been resolved.

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