- Detected by Pingoru
- May 02, 2026, 10:47 PM UTC
- Resolved
- May 02, 2026, 11:08 PM UTC
- Duration
- 20m
Timeline · 2 updates
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identified May 02, 2026, 10:47 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 02, 2026, 11:08 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 03:01 PM UTC
- Resolved
- May 02, 2026, 03:01 PM UTC
- Duration
- —
Affected: UMWA HEALTH AND RETIREMENT FUNDS
Timeline · 1 update
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resolved May 02, 2026, 03:01 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/2/2026, 11:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 09:59 AM UTC
- Resolved
- May 02, 2026, 10:52 PM UTC
- Duration
- 12h 53m
Affected: MEDICAHEALTHPLANSMEDICA GOVERNMENT PROGRAMS
Timeline · 2 updates
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identified May 02, 2026, 09:59 AM UTC
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 02, 2026, 10:52 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 09:56 AM UTC
- Resolved
- May 02, 2026, 10:46 PM UTC
- Duration
- 12h 50m
Affected: MEDICAID MICHIGAN
Timeline · 2 updates
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identified May 02, 2026, 09:56 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 02, 2026, 10:46 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 09:54 AM UTC
- Resolved
- May 02, 2026, 10:42 PM UTC
- Duration
- 12h 48m
Affected: INLAND EMPIRE HEALTH PLAN
Timeline · 2 updates
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identified May 02, 2026, 09:54 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 02, 2026, 10:42 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 08:41 AM UTC
- Resolved
- May 02, 2026, 08:41 AM UTC
- Duration
- —
Affected: MEDICAID NORTH DAKOTA
Timeline · 1 update
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resolved May 02, 2026, 08:41 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: As of 5/2/2026, 3:30:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 07:58 AM UTC
- Resolved
- May 02, 2026, 07:58 AM UTC
- Duration
- —
Affected: HUMANA
Timeline · 1 update
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resolved May 02, 2026, 07:58 AM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 5/2/2026, 3:23:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 07:55 AM UTC
- Resolved
- May 02, 2026, 07:55 AM UTC
- Duration
- —
Affected: PROMINENCE HEALTH PLAN
Timeline · 1 update
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resolved May 02, 2026, 07:55 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/1/2026, 11:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 07:55 AM UTC
- Resolved
- May 02, 2026, 07:55 AM UTC
- Duration
- —
Affected: HAWAII MAINLAND ADMINISTRATORS
Timeline · 1 update
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resolved May 02, 2026, 07:55 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/1/2026, 9:30:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 07:52 AM UTC
- Resolved
- May 02, 2026, 07:52 AM UTC
- Duration
- —
Affected: PHYSICIANSUNITED
Timeline · 1 update
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resolved May 02, 2026, 07:52 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/1/2026, 11:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 07:51 AM UTC
- Resolved
- May 02, 2026, 07:51 AM UTC
- Duration
- —
Affected: WELLMARK BCBS (IOWA, SOUTH DAKOTA)
Timeline · 1 update
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resolved May 02, 2026, 07:51 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: As of 5/1/2026, 6:00:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 07:44 AM UTC
- Resolved
- May 02, 2026, 07:44 AM UTC
- Duration
- —
Affected: SCANH
Timeline · 1 update
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resolved May 02, 2026, 07:44 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/2/2026, 3:30:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 07:22 AM UTC
- Resolved
- May 02, 2026, 09:51 AM UTC
- Duration
- 2h 29m
Affected: NALC
Timeline · 2 updates
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identified May 02, 2026, 07:22 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 02, 2026, 09:51 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 07:19 AM UTC
- Resolved
- May 02, 2026, 07:19 AM UTC
- Duration
- —
Affected: SPSCNColonial Penn LifeWashington National
Timeline · 1 update
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resolved May 02, 2026, 07:19 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/2/2026, 2:30:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 06:01 AM UTC
- Resolved
- May 02, 2026, 06:01 AM UTC
- Duration
- —
Affected: BLUECROSS BLUESHIELD (BCBS) OF HAWAII
Timeline · 1 update
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resolved May 02, 2026, 06:01 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: As of 5/1/2026, 2:00:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 05:59 AM UTC
- Resolved
- May 02, 2026, 05:59 AM UTC
- Duration
- —
Affected: DPWMN
Timeline · 1 update
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resolved May 02, 2026, 05:59 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 5/1/2026, 9:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 05:56 AM UTC
- Resolved
- May 02, 2026, 05:56 AM UTC
- Duration
- —
Affected: IL621
Timeline · 1 update
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resolved May 02, 2026, 05:56 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 5/2/2026, 1:20:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 05:09 AM UTC
- Resolved
- May 02, 2026, 05:09 AM UTC
- Duration
- —
Affected: BCBS LOUISIANA BLUE ADVANTAGEBCBSLABCBS LOUISIANA
Timeline · 1 update
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resolved May 02, 2026, 05:09 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: As of 5/2/2026, 12:00:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 02, 2026, 03:42 AM UTC
- Resolved
- May 02, 2026, 03:42 AM UTC
- Duration
- —
Affected: SUTTER HEALTH PLUS
Timeline · 1 update
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resolved May 02, 2026, 03:42 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/1/2026, 9:30:00 PM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 01, 2026, 10:35 PM UTC
- Resolved
- May 02, 2026, 08:11 AM UTC
- Duration
- 9h 35m
Affected: MCLAREN HEALTH PLAN
Timeline · 2 updates
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identified May 01, 2026, 10:35 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 02, 2026, 08:11 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 01, 2026, 10:32 PM UTC
- Resolved
- May 01, 2026, 10:32 PM UTC
- Duration
- —
Affected: EDUCATORS MUTUAL (EMIA)
Timeline · 1 update
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resolved May 01, 2026, 10:32 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/1/2026, 4:30:00 PM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 01, 2026, 10:29 PM UTC
- Resolved
- May 01, 2026, 10:29 PM UTC
- Duration
- —
Affected: MASSACHUSETTS MEDICAID
Timeline · 1 update
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resolved May 01, 2026, 10:29 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: As of 5/1/2026, 5:00:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 01, 2026, 10:29 PM UTC
- Resolved
- May 01, 2026, 10:29 PM UTC
- Duration
- —
Affected: POINT CSAGE
Timeline · 1 update
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resolved May 01, 2026, 10:29 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/1/2026, 9:30:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 01, 2026, 10:25 PM UTC
- Resolved
- May 01, 2026, 10:25 PM UTC
- Duration
- —
Affected: MUTUAL HEALTH SERVICES
Timeline · 1 update
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resolved May 01, 2026, 10:25 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/1/2026, 5:45:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- May 01, 2026, 05:01 AM UTC
- Resolved
- May 02, 2026, 09:54 AM UTC
- Duration
- 1d 4h
Affected: MCLAREN MEDICAID
Timeline · 2 updates
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identified May 01, 2026, 05:01 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 02, 2026, 09:54 AM UTC
This incident has been resolved.
Read the full incident report →
