- Detected by Pingoru
- Jun 18, 2026, 01:51 AM UTC
- Resolved
- Jun 18, 2026, 01:51 AM UTC
- Duration
- —
Affected: HUMANA95092
Timeline · 1 update
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resolved Jun 18, 2026, 01:51 AM UTC
We are seeing HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2026, 08:23 PM UTC
- Resolved
- Jun 17, 2026, 08:23 PM UTC
- Duration
- —
Affected: 80095 (ProminenceHP)
Timeline · 1 update
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resolved Jun 17, 2026, 08:23 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 6/17/2026, 2:40:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2026, 08:40 AM UTC
- Resolved
- Jun 17, 2026, 08:40 AM UTC
- Duration
- —
Affected: 13285
Timeline · 1 update
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resolved Jun 17, 2026, 08:40 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: As of 6/17/2026, 2:50:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Jun 16, 2026, 08:47 PM UTC
- Resolved
- Jun 16, 2026, 08:47 PM UTC
- Duration
- —
Affected: VNSNY
Timeline · 1 update
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resolved Jun 16, 2026, 08:47 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: As of 6/16/2026, 4:18:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Jun 16, 2026, 02:03 PM UTC
- Resolved
- Jun 16, 2026, 02:03 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Jun 16, 2026, 02:03 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: As of 6/16/2026, 9:08:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 05:24 PM UTC
- Resolved
- Jun 15, 2026, 05:24 PM UTC
- Duration
- —
Affected: BCBS MISSISSIPPIBCMSBCBS NORTHEAST PABCBS DELAWARE
Timeline · 1 update
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resolved Jun 15, 2026, 05:24 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: As of 6/15/2026, 1:01:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 05:23 PM UTC
- Resolved
- Jun 15, 2026, 05:23 PM UTC
- Duration
- —
Affected: BCBS TENNESSEEBCBSTENNESSEESB890
Timeline · 1 update
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resolved Jun 15, 2026, 05:23 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeouts. Next Steps and ETA for resolution: As of 6/15/2026, 12:52:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 02:48 PM UTC
- Resolved
- Jun 15, 2026, 02:48 PM UTC
- Duration
- —
Affected: CALIFORNIA MEDICAID
Timeline · 1 update
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resolved Jun 15, 2026, 02:48 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 6/15/2026, 4:30:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 12:45 PM UTC
- Resolved
- Jun 15, 2026, 12:45 PM UTC
- Duration
- —
Affected: HUMANA
Timeline · 1 update
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resolved Jun 15, 2026, 12:45 PM UTC
We are seeing Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 6/15/2026, 8:24:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 07:07 AM UTC
- Resolved
- Jun 15, 2026, 07:07 AM UTC
- Duration
- —
Affected: 00510BC
Timeline · 1 update
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resolved Jun 15, 2026, 07:07 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 6/15/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 06:52 AM UTC
- Resolved
- Jun 15, 2026, 06:52 AM UTC
- Duration
- —
Affected: BCBS MISSISSIPPI
Timeline · 1 update
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resolved Jun 15, 2026, 06:52 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 6/15/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 06:51 AM UTC
- Resolved
- Jun 15, 2026, 06:51 AM UTC
- Duration
- —
Affected: BCBS LOUISIANA BLUE ADVANTAGE
Timeline · 1 update
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resolved Jun 15, 2026, 06:51 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: As of 6/14/2026, 1:00:00 PM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 06:31 AM UTC
- Resolved
- Jun 15, 2026, 06:31 AM UTC
- Duration
- —
Affected: REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH
Timeline · 1 update
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resolved Jun 15, 2026, 06:31 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 6/15/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Jun 14, 2026, 12:48 AM UTC
- Resolved
- Jun 14, 2026, 03:47 AM UTC
- Duration
- 2h 58m
Affected: HARVARD PILGRIM HEALTHCARE
Timeline · 2 updates
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identified Jun 14, 2026, 12:48 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Jun 14, 2026, 03:47 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 13, 2026, 08:31 AM UTC
- Resolved
- Jun 13, 2026, 09:18 AM UTC
- Duration
- 46m
Affected: BANKERS LIFE AND CASUALTY
Timeline · 2 updates
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identified Jun 13, 2026, 08:31 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved Jun 13, 2026, 09:18 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 13, 2026, 08:23 AM UTC
- Resolved
- Jun 14, 2026, 01:27 AM UTC
- Duration
- 17h 3m
Affected: SPSCN
Timeline · 2 updates
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identified Jun 13, 2026, 08:23 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Jun 14, 2026, 01:27 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 12, 2026, 01:05 PM UTC
- Resolved
- Jun 14, 2026, 12:09 AM UTC
- Duration
- 1d 11h
Affected: HUMANAHumana Dental Non ClaimsHUMANA HEALTHY HORIZON OH MEDICAID95092
Timeline · 2 updates
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identified Jun 12, 2026, 01:05 PM UTC
We are seeing Eligibility and Benefits Inquiry and Health Care Services Inquiry transactions failing with VT07_037/AV03 errors. Customers are receiving VT07_037/AV03 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Jun 14, 2026, 12:09 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 12, 2026, 08:31 AM UTC
- Resolved
- Jun 13, 2026, 01:03 AM UTC
- Duration
- 16h 32m
Affected: MUTUAL HEALTH SERVICES
Timeline · 3 updates
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identified Jun 12, 2026, 08:31 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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identified Jun 12, 2026, 08:33 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Jun 13, 2026, 01:03 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 12, 2026, 07:27 AM UTC
- Resolved
- Jun 12, 2026, 08:23 AM UTC
- Duration
- 55m
Affected: 100005
Timeline · 2 updates
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identified Jun 12, 2026, 07:27 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Jun 12, 2026, 08:23 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 12, 2026, 05:31 AM UTC
- Resolved
- Jun 12, 2026, 07:17 AM UTC
- Duration
- 1h 46m
Affected: MEDICAID NORTH DAKOTA
Timeline · 2 updates
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identified Jun 12, 2026, 05:31 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Jun 12, 2026, 07:17 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 12, 2026, 03:47 AM UTC
- Resolved
- Jun 13, 2026, 05:42 AM UTC
- Duration
- 1d 1h
Affected: SELECT HEALTH OF SOUTH CAROLINA
Timeline · 2 updates
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identified Jun 12, 2026, 03:47 AM UTC
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Jun 13, 2026, 05:42 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 12, 2026, 02:17 AM UTC
- Resolved
- Jun 12, 2026, 05:15 AM UTC
- Duration
- 2h 58m
Affected: BLUESHIELD CA
Timeline · 2 updates
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identified Jun 12, 2026, 02:17 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved Jun 12, 2026, 05:15 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 11, 2026, 06:14 PM UTC
- Resolved
- Jun 12, 2026, 06:27 AM UTC
- Duration
- 12h 13m
Affected: COMMONWEALTH CARE ALLIANCE
Timeline · 2 updates
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identified Jun 11, 2026, 06:14 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/No Response Received errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Jun 12, 2026, 06:27 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 11, 2026, 10:06 AM UTC
- Resolved
- Jun 11, 2026, 12:11 PM UTC
- Duration
- 2h 4m
Affected: JOHNS HOPKINS ADVANTAGE MDJOHNSHOPKINSPRIORITY PARTNERS
Timeline · 2 updates
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identified Jun 11, 2026, 10:06 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Invalid Response/SOAP Fault errors. Customers are receiving AV07/VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Jun 11, 2026, 12:11 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 11, 2026, 06:15 AM UTC
- Resolved
- Jun 11, 2026, 07:33 AM UTC
- Duration
- 1h 18m
Affected: ANTHEM - MOANTHEM - WIANTHEM - CAANTHEM - COANTHEM - CTBLUECROSS BLUESHIELD OF GEORGIAANTHEM - NVANTHEM - INANTHEM - KYANTHEM - MEANTHEM - NHEMPIRE BC - NYANTHEM - OHANTHEM - VAEMPIRE BCBS - NYAMERIGROUPMANAGED CARE SERVICES MCS - CAUNICAREOTHER BLUE PLANS ANTHEM - CAOTHER BLUE PLANS ANTHEM - COOTHER BLUE PLANS ANTHEM - CTOTHER BLUE PLANS ANTHEM - INOTHER BLUE PLANS ANTHEM - KYOTHER BLUE PLANS ANTHEM - MEOTHER BLUE PLANS ANTHEM - MOOTHER BLUE PLANS ANTHEM - NHOTHER BLUE PLANS ANTHEM - NVOTHER BLUE PLANS ANTHEM - OHOTHER BLUE PLANS ANTHEM - VAOTHER BLUE PLANS ANTHEM - WIOTHER BLUE PLANS EMPIRE BC - NYOTHER BLUE PLANS EMPIRE BCBS - NYOTHER BLUE PLANS - BCBSGADELL CHILDRENS HEALTH PLAN
Timeline · 2 updates
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identified Jun 11, 2026, 06:15 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Jun 11, 2026, 07:33 AM UTC
This incident has been resolved.
Read the full incident report →
