Availity Outage History

Availity major outage · 100 active incidents View live status →

Availity had 739 outages in the last 2 years totaling 32h 11m of downtime — averaging 30 incidents per month.

There were 739 Availity outages since August 20, 2025 totaling 32h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://payernetworkstatus.availity.com/status

Notice August 11, 2026

Cigna Healthcare-Medicare Advantage - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Aug 11, 2026, 06:10 PM UTC
Resolved
Aug 11, 2026, 06:10 PM UTC
Duration
Affected: Cigna Healthcare-Medicare Advantage
Timeline · 1 update
  1. resolved Aug 11, 2026, 06:10 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 8/11/2026, 1:45:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 11, 2026

Multiple Payers - 100085, CTMCD - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.

Detected by Pingoru
Aug 11, 2026, 05:01 PM UTC
Resolved
Aug 11, 2026, 05:01 PM UTC
Duration
Affected: 100085CTMCD
Timeline · 1 update
  1. resolved Aug 11, 2026, 05:01 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/11/2026, 2:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 10, 2026

Multiple Payers - FRH-FREEDOM HEALTH INC., OPT-OPTIMUM HEALTHCARE INC., FREEDOM HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Aug 10, 2026, 05:14 PM UTC
Resolved
Aug 10, 2026, 07:45 PM UTC
Duration
2h 31m
Affected: FREEDOM HEALTH PLANOPT-OPTIMUM HEALTHCARE INC.FRH-FREEDOM HEALTH INC.
Timeline · 2 updates
  1. identified Aug 10, 2026, 05:14 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Aug 10, 2026, 07:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 10, 2026

CLOVER HEALTH - 270/276 - Claim Status Inquiry and Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Aug 10, 2026, 08:58 AM UTC
Resolved
Aug 10, 2026, 10:40 AM UTC
Duration
1h 42m
Affected: CLOVER HEALTH
Timeline · 3 updates
  1. identified Aug 10, 2026, 08:58 AM UTC

    We are seeing Claim Status Inquiry transactions failing with VT6_013 errors. Customers are receiving VT6_013 errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  2. identified Aug 10, 2026, 10:36 AM UTC

    We are seeing Claim Status Inquiry and Eligibility and Benefits Inquiry transactions failing with VT6_013/AV07 errors. Customers are receiving VT6_013/AV07 errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  3. resolved Aug 10, 2026, 10:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 10, 2026

ANTHEMDENTAL - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Detected by Pingoru
Aug 10, 2026, 08:52 AM UTC
Resolved
Aug 10, 2026, 09:42 AM UTC
Duration
50m
Affected: ANTHEMDENTAL
Timeline · 2 updates
  1. identified Aug 10, 2026, 08:52 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Aug 10, 2026, 09:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 10, 2026

Multiple Payers - - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Aug 10, 2026, 08:47 AM UTC
Resolved
Aug 10, 2026, 08:51 AM UTC
Duration
3m
Timeline · 2 updates
  1. identified Aug 10, 2026, 08:47 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved Aug 10, 2026, 08:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 10, 2026

Multiple Payers - - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Detected by Pingoru
Aug 10, 2026, 08:40 AM UTC
Resolved
Aug 10, 2026, 08:40 AM UTC
Duration
Timeline · 1 update
  1. resolved Aug 10, 2026, 08:40 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 8/10/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 10, 2026

13285 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Aug 10, 2026, 08:38 AM UTC
Resolved
Aug 10, 2026, 08:38 AM UTC
Duration
Affected: 13285
Timeline · 1 update
  1. resolved Aug 10, 2026, 08:38 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: As of 8/10/2026, 3:20:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 10, 2026

Blue Cross of Idaho - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Aug 10, 2026, 08:20 AM UTC
Resolved
Aug 10, 2026, 08:20 AM UTC
Duration
Affected: Blue Cross of Idaho
Timeline · 1 update
  1. resolved Aug 10, 2026, 08:20 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/10/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 10, 2026

Virginia Medicaid - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Aug 10, 2026, 08:07 AM UTC
Resolved
Aug 10, 2026, 08:07 AM UTC
Duration
Affected: Virginia Medicaid
Timeline · 1 update
  1. resolved Aug 10, 2026, 08:07 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/10/2026, 3:35:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 10, 2026

CAPITALBLUECROSS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Aug 10, 2026, 08:05 AM UTC
Resolved
Aug 10, 2026, 08:05 AM UTC
Duration
Affected: CAPITALBLUECROSS
Timeline · 1 update
  1. resolved Aug 10, 2026, 08:05 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 8/10/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 10, 2026

Multiple Payers - HEALTH PLAN SAN JOAQUIN, DESERET MUTUAL (DMBA), BCRIC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Aug 10, 2026, 07:53 AM UTC
Resolved
Aug 10, 2026, 07:53 AM UTC
Duration
Affected: DESERET MUTUAL (DMBA)HEALTH PLAN SAN JOAQUINBCRIC
Timeline · 1 update
  1. resolved Aug 10, 2026, 07:53 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 8/10/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 10, 2026

CTMCD - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Aug 10, 2026, 07:52 AM UTC
Resolved
Aug 10, 2026, 07:52 AM UTC
Duration
Affected: CTMCD
Timeline · 1 update
  1. resolved Aug 10, 2026, 07:52 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/10/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 10, 2026

HLTPM - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Aug 10, 2026, 07:35 AM UTC
Resolved
Aug 10, 2026, 07:35 AM UTC
Duration
Affected: HLTPM
Timeline · 1 update
  1. resolved Aug 10, 2026, 07:35 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/9/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 10, 2026

DELAWARE MEDICAID - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Aug 10, 2026, 06:32 AM UTC
Resolved
Aug 10, 2026, 06:32 AM UTC
Duration
Affected: DELAWARE MEDICAID
Timeline · 1 update
  1. resolved Aug 10, 2026, 06:32 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/9/2026, 11:45:00 PM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 10, 2026

BCBSLA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Aug 10, 2026, 06:32 AM UTC
Resolved
Aug 10, 2026, 06:32 AM UTC
Duration
Affected: BCBSLA
Timeline · 1 update
  1. resolved Aug 10, 2026, 06:32 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 8/10/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 10, 2026

REGENCE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Aug 10, 2026, 06:06 AM UTC
Resolved
Aug 10, 2026, 06:06 AM UTC
Duration
Affected: REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH
Timeline · 1 update
  1. resolved Aug 10, 2026, 06:06 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 8/10/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 10, 2026

00510BC - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Detected by Pingoru
Aug 10, 2026, 05:53 AM UTC
Resolved
Aug 10, 2026, 05:53 AM UTC
Duration
Affected: 00510BC
Timeline · 1 update
  1. resolved Aug 10, 2026, 05:53 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 8/10/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 10, 2026

HCSC - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
Aug 10, 2026, 05:49 AM UTC
Resolved
Aug 10, 2026, 05:49 AM UTC
Duration
Affected: BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTXBCBS MONTANAOTHER BLUE PLANS-BCBSMT
Timeline · 1 update
  1. resolved Aug 10, 2026, 05:49 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 10, 2026

BCBSVT - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Aug 10, 2026, 05:43 AM UTC
Resolved
Aug 10, 2026, 05:43 AM UTC
Duration
Affected: BCBSVT
Timeline · 1 update
  1. resolved Aug 10, 2026, 05:43 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 8/10/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 10, 2026

BCBSFOOA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Aug 10, 2026, 05:27 AM UTC
Resolved
Aug 10, 2026, 05:27 AM UTC
Duration
Affected: BCBSFOOA
Timeline · 1 update
  1. resolved Aug 10, 2026, 05:27 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 8/10/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 10, 2026

HAPMC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Aug 10, 2026, 05:01 AM UTC
Resolved
Aug 10, 2026, 05:01 AM UTC
Duration
Affected: HAPMC
Timeline · 1 update
  1. resolved Aug 10, 2026, 05:01 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/10/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 9, 2026

Multiple Payers - - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Aug 09, 2026, 10:30 PM UTC
Resolved
Aug 09, 2026, 10:30 PM UTC
Duration
Timeline · 1 update
  1. resolved Aug 09, 2026, 10:30 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 8/9/2026, 5:25:00 PM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice August 9, 2026

WISCONSIN MEDICAID - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Aug 09, 2026, 02:13 AM UTC
Resolved
Aug 10, 2026, 05:17 AM UTC
Duration
1d 3h
Affected: WISCONSIN MEDICAID
Timeline · 2 updates
  1. identified Aug 09, 2026, 02:13 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Aug 10, 2026, 05:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 9, 2026

UPMC HEALTH PLAN - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Aug 09, 2026, 12:19 AM UTC
Resolved
Aug 09, 2026, 12:19 AM UTC
Duration
Affected: UPMC HEALTH PLAN
Timeline · 1 update
  1. resolved Aug 09, 2026, 12:19 AM UTC

    We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 8/4/2026, 4:00:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Read the full incident report →