Availity incident

Multiple Payers - EL PASO FIRST HEALTH PLANS - CHIP, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), EMBLM - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

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Resolved after 13 minutes, affecting EL PASO FIRST HEALTH PLANS - CHIP and EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), on October 25, 2026.

identified Oct 25, 2026, 09:05 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

Started
Oct 25, 2026, 09:02 AM UTC
Resolved
Oct 25, 2026, 09:16 AM UTC
Duration
13m
Detected by Pingoru
Oct 25, 2026, 09:02 AM UTC

Affected components

EL PASO FIRST HEALTH PLANS - CHIPEMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI)

Update timeline

  1. identified Oct 25, 2026, 09:02 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. identified Oct 25, 2026, 09:05 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  3. resolved Oct 25, 2026, 09:16 AM UTC

    This incident has been resolved.

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