Availity incident

REGENCE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Ongoing since 06:12 AM UTC, affecting REGENCE BLUESHIELD OF IDAHO and REGENCE BCBS OF OREGON and 1 more.

identified Oct 25, 2026, 06:13 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.

Started
Oct 25, 2026, 06:12 AM UTC
Resolved
Ongoing
Duration
● 3h 32m
Detected by Pingoru
Oct 25, 2026, 06:12 AM UTC

Affected components

REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH

Update timeline

  1. identified Oct 25, 2026, 06:12 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.

  2. identified Oct 25, 2026, 06:13 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.

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