Automattic incident

Increased latency and errors

Resolved after 26 minutes, on June 25, 2026.

resolved Jun 25, 2026, 03:36 PM UTC

Between 1510 and 1536 UTC a small subset of sites hosted on the WP Cloud platform experienced increased latency and errors for uncached requests. The underlying cause is a software bug that was triggered on multiple hosts in multiple data centers at the same time. We have restored connectivity to the affected hosts and are currently investigating the root cause of the issue.

Started
Jun 25, 2026, 03:10 PM UTC
Resolved
Jun 25, 2026, 03:36 PM UTC
Duration
26m
Detected by Pingoru
Jun 25, 2026, 03:10 PM UTC

Update timeline

  1. resolved Jun 25, 2026, 03:36 PM UTC

    Between 1510 and 1536 UTC a small subset of sites hosted on the WP Cloud platform experienced increased latency and errors for uncached requests. The underlying cause is a software bug that was triggered on multiple hosts in multiple data centers at the same time. We have restored connectivity to the affected hosts and are currently investigating the root cause of the issue.

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