Automattic experienced a minor incident on October 15, 2026, lasting 5h 19m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 15, 2026, 04:14 PM UTC
We are shifting sites hosted in DFW to their real-time replicas in other origins due to facility cooling issues. No action is required from hosts or users. We are awaiting updates from the data center operator regarding the facility’s cooling systems.
- monitoring Oct 15, 2026, 07:17 PM UTC
The cooling issue in our DFW data center has been resolved. Sites are still serving from their replicas while we monitor trends and prepare to return traffic to DFW. DFW sites being served from their secondary servers may experience temporarily slower performance while traffic is redistributed.
- resolved Oct 15, 2026, 09:34 PM UTC
As of 2130 UTC we have restored traffic to our Dallas datacenter.