Automattic incident

Temporary service degradation on select WP Cloud pool servers

Resolved after 1 hour 1 minute, on August 26, 2026.

monitoring Aug 26, 2026, 02:25 PM UTC

During a routine upgrade, some WP Cloud servers entered a read-only state from approximately 14:25 to 14:50 UTC. Affected sites continued serving traffic, and no data was lost. File uploads, plugin updates, and other filesystem changes were unavailable until normal access was restored. We are monitoring the affected servers and verifying the full list of impacted hosts.

Started
Aug 26, 2026, 01:24 PM UTC
Resolved
Aug 26, 2026, 02:25 PM UTC
Duration
1h 1m
Detected by Pingoru
Aug 26, 2026, 01:24 PM UTC

Update timeline

  1. resolved Aug 26, 2026, 01:24 PM UTC

    The host-impact review is complete. The read-only state was observed from approximately 14:25 to 14:50 UTC on August 26, 2026. The following 30 pools were affected: BUR: 3, 74, 84, 240, 241, 242 DCA: 133, 168, 174, 192, 252, 253, 254, 271, 272, 273, 274, 275, 276, 277, 278 DFW: 153, 231, 232, 233, 279, 280, 281, 282, 283

  2. monitoring Aug 26, 2026, 02:25 PM UTC

    During a routine upgrade, some WP Cloud servers entered a read-only state from approximately 14:25 to 14:50 UTC. Affected sites continued serving traffic, and no data was lost. File uploads, plugin updates, and other filesystem changes were unavailable until normal access was restored. We are monitoring the affected servers and verifying the full list of impacted hosts.

Your product runs on more than Automattic

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →