MIKE AI - Enrichment Service
Timeline · 1 update
- investigating May 26, 2026, 02:42 PM UTC
We are investigating enrichment failures starting about 10:22AM, we anticipate full service restoration within 15 min.
Aunalytics had 5 outages in the last 2 years totaling 36h 26m of downtime — averaging 0.2 incidents per month.
There were 5 Aunalytics outages since April 29, 2026 totaling 36h 26m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are investigating enrichment failures starting about 10:22AM, we anticipate full service restoration within 15 min.
We are currently experiencing an issue with a physical GPU chassis that is hosting the following models: qwen3-next-80b-a3b-instruct gpt-oss-20b The issue has been identified, and the team is actively working to restore services. At this time, there is no impact to Auna, POPI, or MIKE. Those services remain operational.
Cloud Portals in COL are in a disruptive state. We are currently investigating to remediate.
Aunalytics has indentified an issue with the Comcast point to point circuit between KZ and South Bend. The circuit is experiencing packet loss which is dropping routing protocol between the sites. Customers may experience packet loss on ISP or Data Center to Data Center connectivity. We are engaging the carrier now.
Internal GPU Services experienced an outage, and we believe we have identified the underlying issue. The fix is currently being applied.