Aunalytics Outage History

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Aunalytics had 8 outages in the last 2 years totaling 48h 45m of downtime — averaging 0.3 incidents per month.

There were 8 Aunalytics outages since April 29, 2026 totaling 48h 45m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.aunalytics.com

Major July 31, 2026

AI SBCloud Service Degredation

Detected by Pingoru
Jul 31, 2026, 08:00 PM UTC
Resolved
Jul 31, 2026, 10:00 PM UTC
Duration
2h
Affected: Aunalytics AI InfrastructureAunalytics AI Infrastructure (Aunalytics SB AI Infrastructure)
Timeline · 1 update
  1. identified Jul 31, 2026, 08:00 PM UTC

    We have identified a issue impacting access to AI services in South Bend. Engineers are working to restore functionality.

Read the full incident report →

Major July 28, 2026

GPU Services Issue

Detected by Pingoru
Jul 28, 2026, 12:46 PM UTC
Resolved
Jul 28, 2026, 01:56 PM UTC
Duration
1h 10m
Affected: Aunalytics AI InfrastructureAunalytics AI Infrastructure (Aunalytics SB AI Infrastructure)Aunalytics AI AssistantsAunalytics AI Assistants (Popi AI (People Operations))Aunalytics AI Assistants (Mike (Managed IT Knowledge Engine))Auna (Auna Chat)
Timeline · 1 update
  1. identified Jul 28, 2026, 12:46 PM UTC

    We have identified an issue impacting our internal LLM hosting services. Our team is actively investigating and working to restore normal service as quickly as possible. Additional updates will be provided as more information becomes available.

Read the full incident report →

Major July 23, 2026

Production Capacity and Backup Storage Issue in South Bend

Detected by Pingoru
Jul 23, 2026, 06:00 PM UTC
Resolved
Jul 23, 2026, 07:20 PM UTC
Duration
1h 19m
Affected: Aunalytics Cloud Portal South BendAunalytics Cloud Portal South Bend (Aunalytics SB Cloud Portal)Aunalytics Cloud Portal South Bend (Aunalytics SB Backup Portal)Aunalytics Cloud Portal South Bend (Aunalytics SB DRaaS)Aunalytics Cloud Portal South Bend (Aunalytics SB Veeam Cloud Connect Storage)
Timeline · 1 update
  1. investigating Jul 23, 2026, 06:00 PM UTC

    We have identified an issue affecting one of our storage arrays in our South Bend, Indiana data center. Our team is actively investigating and working to determine the cause. Some customer workloads may experience an impact while the issue is being addressed.

Read the full incident report →

Minor July 21, 2026

Fiber Issue Between Bellefontaine and Plain City

Detected by Pingoru
Jul 21, 2026, 11:41 AM UTC
Resolved
Jul 21, 2026, 06:42 PM UTC
Duration
7h
Affected: Aunalytics InternetAunalytics Internet (Aunalytics Ohio Internet)Aunalytics ConnectivityAunalytics Connectivity (Customer Cloud Cross Connects Ohio)Aunalytics Connectivity (Aunalytics Metronet Ohio)Aunalytics Connectivity (Cloud Service Router Ohio)Aunalytics Hosted VoiceAunalytics Hosted Voice (Aunalytics hosted voice Ohio)
Timeline · 1 update
  1. investigating Jul 21, 2026, 11:41 AM UTC

    A fiber issue has been identified between our Bellefontaine POP and Plain City POP. There are currently no service interruptions, and all traffic has successfully failed over to the redundant path as designed. We are currently working with our fiber provider to locate the issue and will continue to monitor the situation and provide updates as additional information becomes available.

Read the full incident report →

Minor July 17, 2026

MIKE AI - Enrichment Service

Detected by Pingoru
Jul 17, 2026, 12:47 PM UTC
Resolved
Jul 17, 2026, 02:13 PM UTC
Duration
1h 26m
Affected: Aunalytics AI AssistantsAunalytics AI Assistants (Mike (Managed IT Knowledge Engine))
Timeline · 1 update
  1. identified Jul 17, 2026, 12:47 PM UTC

    We identified some missing enrichments on tickets after a backend model issue was identified and fixed.

Read the full incident report →

Minor May 6, 2026

Ohio Cloud Portal Disruption

Detected by Pingoru
May 06, 2026, 12:24 PM UTC
Resolved
May 06, 2026, 01:04 PM UTC
Duration
40m
Affected: Aunalytics Cloud Portal ColumbusAunalytics Cloud Portal Columbus (Aunalytics OH Cloud Portal)Aunalytics Cloud Portal Columbus (Aunalytics OH Backup Portal)Aunalytics Cloud Portal Columbus (Aunalytics OH DRaaS)
Timeline · 1 update
  1. investigating May 06, 2026, 12:24 PM UTC

    Cloud Portals in COL are in a disruptive state. We are currently investigating to remediate.

Read the full incident report →

Minor May 2, 2026

Comcast Point to Point South Bend to KZ unstable

Detected by Pingoru
May 02, 2026, 03:49 AM UTC
Resolved
May 03, 2026, 01:55 PM UTC
Duration
1d 10h
Affected: Aunalytics Cloud Portal South BendAunalytics Cloud Portal South Bend (Aunalytics SB DRaaS)Aunalytics Cloud Portal KalamazooAunalytics Cloud Portal Kalamazoo (Aunalytics KZ DRaaS)Aunalytics InternetAunalytics Internet (Aunalytics Kalamazoo Internet)Aunalytics Internet (Aunalytics South Bend Internet)Aunalytics ConnectivityAunalytics Connectivity (Data Center Connectivity Kalamazoo<-> South Bend)
Timeline · 1 update
  1. identified May 02, 2026, 03:49 AM UTC

    Aunalytics has indentified an issue with the Comcast point to point circuit between KZ and South Bend. The circuit is experiencing packet loss which is dropping routing protocol between the sites. Customers may experience packet loss on ISP or Data Center to Data Center connectivity. We are engaging the carrier now.

Read the full incident report →

Major April 29, 2026

Internal GPU Services Outage

Detected by Pingoru
Apr 29, 2026, 12:32 PM UTC
Resolved
Apr 29, 2026, 01:33 PM UTC
Duration
1h 1m
Affected: Aunalytics AI InfrastructureAunalytics AI Infrastructure (Aunalytics SB AI Infrastructure)Aunalytics AI AssistantsAunalytics AI Assistants (Popi AI (People Operations))Aunalytics AI Assistants (Mike (Managed IT Knowledge Engine))AunaAuna (Auna Notifications)Auna (Auna Chat)
Timeline · 1 update
  1. identified Apr 29, 2026, 12:32 PM UTC

    Internal GPU Services experienced an outage, and we believe we have identified the underlying issue. The fix is currently being applied.

Read the full incident report →