Aunalytics incident

MIKE AI - Enrichment Service

Minor Resolved View vendor source →

Aunalytics experienced a minor incident on September 10, 2026 affecting Aunalytics AI Assistants and Aunalytics AI Assistants (Mike (Managed IT Knowledge Engine)), lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 01:03 PM UTC
Resolved
Sep 10, 2026, 01:52 PM UTC
Duration
49m
Detected by Pingoru
Sep 10, 2026, 01:03 PM UTC

Affected components

Aunalytics AI AssistantsAunalytics AI Assistants (Mike (Managed IT Knowledge Engine))

Update timeline

  1. investigating Sep 10, 2026, 01:03 PM UTC

    Enrichment times on tickets are slower than normal for some tickets, currently investigating cause.