Aunalytics incident

Comcast Point to Point South Bend to KZ unstable

Minor Resolved View vendor source →

Aunalytics experienced a minor incident on May 2, 2026 affecting Aunalytics Cloud Portal South Bend and Aunalytics Cloud Portal South Bend (Aunalytics SB DRaaS) and 1 more component, lasting 1d 10h. The incident has been resolved; the full update timeline is below.

Started
May 02, 2026, 03:49 AM UTC
Resolved
May 03, 2026, 01:55 PM UTC
Duration
1d 10h
Detected by Pingoru
May 02, 2026, 03:49 AM UTC

Affected components

Aunalytics Cloud Portal South BendAunalytics Cloud Portal South Bend (Aunalytics SB DRaaS)Aunalytics Cloud Portal KalamazooAunalytics Cloud Portal Kalamazoo (Aunalytics KZ DRaaS)Aunalytics InternetAunalytics Internet (Aunalytics Kalamazoo Internet)Aunalytics Internet (Aunalytics South Bend Internet)Aunalytics ConnectivityAunalytics Connectivity (Data Center Connectivity Kalamazoo<-> South Bend)

Update timeline

  1. identified May 02, 2026, 03:49 AM UTC

    Aunalytics has indentified an issue with the Comcast point to point circuit between KZ and South Bend. The circuit is experiencing packet loss which is dropping routing protocol between the sites. Customers may experience packet loss on ISP or Data Center to Data Center connectivity. We are engaging the carrier now.