Aunalytics incident

3rd Party Circuit Provider Disruption - Metronet

Minor Resolved View vendor source →

Aunalytics experienced a minor incident on September 25, 2026 affecting Aunalytics Cloud Portal South Bend and Aunalytics Cloud Portal South Bend (Aunalytics SB Cloud Portal) and 1 more component, lasting 3d 7h. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2026, 07:44 PM UTC
Resolved
Sep 29, 2026, 03:21 AM UTC
Duration
3d 7h
Detected by Pingoru
Sep 25, 2026, 07:44 PM UTC

Affected components

Aunalytics Cloud Portal South BendAunalytics Cloud Portal South Bend (Aunalytics SB Cloud Portal)Aunalytics Cloud Portal KalamazooAunalytics Cloud Portal Kalamazoo (Aunalytics KZ Cloud Portal)Aunalytics ConnectivityAunalytics Connectivity (Customer Cloud Cross Connects- Kalamazoo)Aunalytics Connectivity (Customer Cloud Cross Connects - South Bend)Aunalytics Connectivity (Cloud Service Router Kalamazoo)Aunalytics Connectivity (Cloud Service Router South Bend)

Update timeline

  1. monitoring Sep 25, 2026, 07:44 PM UTC

    A multisite disruption has been identified affecting circuits provided by Metronet. Metronet is actively investigating and working toward restoration. No ETR is available at this time. Aunalytics cloud services are not impacted and remain fully operational. Aunalytics does not utilize Metronet as an upstream provider for ISP.