Is Atomic Access down?
Last checked 8m agoActive incident: Alert - Atomic Network - Whatsapp Outage
Atomic Access is reporting a partial outage right now (last checked 8m ago). Some components are affected; others remain operational.
Real-time Atomic Access status, recent outages, and incident history — pulled directly from Atomic Access's official status page at https://status.atomic.co.za every 5 minutes. Pingoru tracks 19 Atomic Access services and has captured 66 incidents in the last 90 days (99.27% uptime). Get email, Slack, Discord, or webhook alerts the moment Atomic Access reports a new incident — free for 5 monitors, no credit card.
Active incident 1
- 💬 Chat
Timeline · 1 update
- investigating · Sep 10, 2026, 11:00 AM UTC
Please note we are currently not able to receive incoming Whatsapp messages. Our team is investigating the cause for the outage.
Latest: Please note we are currently not able to receive incoming Whatsapp messages. Our team is investigating the cause for the outage.
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Recent outages & incidents
Past 90 days- 🐙 Octotel Fibre
Timeline · 2 updates
- investigating · Sep 06, 2026, 07:00 AM UTC
Please note that Octotel is currently experiencing a network outage which is affecting some customers in CBD precincts. Their engineers are currently investigating. More updates to follow.
- resolved · Sep 06, 2026, 08:00 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- 🐰 Vumatel Fibre
Timeline · 3 updates
- investigating · Sep 04, 2026, 11:30 AM UTC
We are aware of an outage on the Vumatel network. Vumatel is busy investigating.
- identified · Sep 09, 2026, 08:00 AM UTC
Vumatel has restarted repairs on the fibre line. Delays were caused by Vumatel needing to source more hardware for the repair.
- identified · Sep 09, 2026, 01:19 PM UTC
Vumatel has started splicing the fibre cables but we still do not have a current ETR for the fibre outage.
Latest: Vumatel has started splicing the fibre cables but we still do not have a current ETR for the fibre outage.
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- 📬 Email & Ticket System
Timeline · 3 updates
- identified · Aug 31, 2026, 12:39 PM UTC
Please note that we're currently experiencing a system outage which is impacting our ticketing and email platforms. Kindly be advised that our response times will unfortunately be delayed until the problem is resolved. We sincerely apologize for the the inconvenience.
- monitoring · Aug 31, 2026, 04:00 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved · Aug 31, 2026, 05:00 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- 🐙 Octotel Fibre
Timeline · 2 updates
- investigating · Aug 03, 2026, 12:27 PM UTC
Please note that Octotel have identified an issue on their network affecting services around the Strand area. Octotel technicians are currently investigating. More updates to follow.
- resolved · Aug 03, 2026, 03:27 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- 🌎 IP Transit 2
Timeline · 2 updates
- investigating · Jul 31, 2026, 01:08 PM UTC
We are currently experiencing degraded performance on this upstream. We are working with our provider in order to resolve this issue.
- resolved · Aug 01, 2026, 08:08 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Atomic Access outage history
5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Atomic Access outage history →Or sign up free to get alerts when Atomic Access breaks · 10 free monitors · No credit card
- Started Sep 10, 2026, 11:00 AM UTC · ● 4d 10h
- Alert - Octotel - CBD ResolvedStarted Sep 06, 2026, 07:00 AM UTC · Resolved Sep 06, 2026, 08:00 AM UTC · 1h
- Alert - Vumatel - Kraaifontein ResolvedStarted Sep 04, 2026, 11:30 AM UTC · Resolved Sep 11, 2026, 08:27 AM UTC · 6d 20h
- Started Aug 31, 2026, 04:00 PM UTC · Resolved Aug 31, 2026, 05:00 PM UTC · 1h
- Alert - Octotel - Strand ResolvedStarted Aug 03, 2026, 12:27 PM UTC · Resolved Aug 03, 2026, 03:27 PM UTC · 2h 59m
- Started Jul 31, 2026, 01:08 PM UTC · Resolved Aug 01, 2026, 08:08 AM UTC · 18h 59m
- Alert - Octotel - CBD ResolvedStarted Jul 24, 2026, 10:54 AM UTC · Resolved Jul 24, 2026, 06:00 PM UTC · 7h 5m
- Alert - Openserve - Helderberg ResolvedStarted Jul 24, 2026, 08:56 AM UTC · Resolved Jul 24, 2026, 03:00 PM UTC · 6h 3m