Atomic Access incident

Alert - Atomic Network - Ticketing System

Major Resolved

Atomic Access experienced a major incident on August 31, 2026 affecting ⚛️ Atomic Systems (📬 Email & Ticket System), lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 04:00 PM UTC
Resolved
Aug 31, 2026, 05:00 PM UTC
Duration
1h
Detected by Pingoru
Aug 31, 2026, 04:00 PM UTC

Affected components

⚛️ Atomic Systems (📬 Email & Ticket System)

Update timeline

  1. identified Aug 31, 2026, 12:39 PM UTC

    Please note that we're currently experiencing a system outage which is impacting our ticketing and email platforms. Kindly be advised that our response times will unfortunately be delayed until the problem is resolved. We sincerely apologize for the the inconvenience.

  2. monitoring Aug 31, 2026, 04:00 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Aug 31, 2026, 05:00 PM UTC

    This incident has been resolved.