Atlassian Outage History

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Atlassian had 667 outages in the last 2 years totaling 348h 4m of downtime — averaging 27 incidents per month.

There were 667 Atlassian outages since August 20, 2024 totaling 348h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.atlassian.com · Aggregated across Atlassian products

Minor August 18, 2026 via Atlassian Rovo

Degraded performance with Rovo

Detected by Pingoru
Aug 18, 2026, 07:11 AM UTC
Resolved
Aug 18, 2026, 10:52 AM UTC
Duration
3h 41m
Affected: Knowledge DiscoverySearch3P ConnectorsChatAgentsAuthentication and User managementPurchasing & LicensingSignupStudioMCP
Timeline · 5 updates
  1. investigating Aug 18, 2026, 07:11 AM UTC

    Rovo is experiencing reduced reliability, with streamed message responses failing for some requests. This is affecting the Rovo product and related internal services that depend on the same path. Affected individuals may see errors, failed responses, or delayed replies when using Rovo Chat. Our teams are investigating the issue and more information will be shared within the next 1 hour.

  2. identified Aug 18, 2026, 08:09 AM UTC

    Rovo continues to experience degraded performance and this also affects connected Rovo experiences such as agents and other features that rely on the same request path. Affected users may see errors, failed responses, delayed replies, or permission-related failures. Our teams have identified the root cause of this incident and is now actively working on mitigating the issue. We will provide further updates within an hour or sooner if we have any significant progress to share.

  3. identified Aug 18, 2026, 09:05 AM UTC

    Our teams have taken corrective steps to mitigate the issue and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within an hour, or sooner if we have significant progress to share.

  4. identified Aug 18, 2026, 10:13 AM UTC

    Our teams continue to work on recovery until the incident is fully resolved. We will provide further updates within an hour, or sooner if we have significant progress to share.

  5. resolved Aug 18, 2026, 10:52 AM UTC

    We have now implemented a fix and services have been restored to normal operation for affected customers. On August 18 2026, users experienced reduced reliability, with streamed message responses failing for some requests. This also affected the Rovo product and related internal services that depend on the same path. Affected users also observed errors, failed responses, or delayed replies when using Rovo Chat.

Read the full incident report →

Minor August 12, 2026 via Confluence

Confluence intermittent errors

Detected by Pingoru
Aug 12, 2026, 08:11 PM UTC
Resolved
Aug 12, 2026, 10:13 PM UTC
Duration
2h 1m
Affected: View ContentiOS AppCreate and EditAndroid AppCommentsAuthentication and User ManagementSearchAdministrationNotificationsMarketplace AppsPurchasing & LicensingSignupConfluence AutomationsCloud to Cloud Migrations - Copy Product DataServer to Cloud Migrations - Copy Product Data
Timeline · 2 updates
  1. identified Aug 12, 2026, 08:11 PM UTC

    Impact Some Confluence Cloud users visiting public links saw a Something went wrong error page. The issue affected anonymous access paths for public links, and some related Confluence areas could also show the same error message. Current Status A problematic recent change was identified and a revert was prepared. The team is using the revert path to restore the affected experience while checking that service returns to normal. Next Steps The incident team is completing the revert and monitoring the affected experience. Further updates will be sent in 60 minutes, or sooner if there is a material change.

  2. resolved Aug 12, 2026, 10:13 PM UTC

    On August 12, 2026 some Confluence users utilizing anonymous access via public links, may have experienced a 'Something went wrong' error message. The issue has now been resolved, and the service is operating normally for all affected customers.

Read the full incident report →

Critical August 7, 2026 via Jira Service Desk

Performance and access related issues with Jira

Detected by Pingoru
Aug 07, 2026, 11:30 AM UTC
Resolved
Aug 07, 2026, 12:52 PM UTC
Duration
1h 21m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 3 updates
  1. investigating Aug 07, 2026, 11:30 AM UTC

    We are investigating issues affecting your services. We are actively working to identify the cause and resolve the issue. We will provide further updates within one hour.

  2. monitoring Aug 07, 2026, 12:22 PM UTC

    Some customers experienced issues accessing affected services in the Central European region. We have been able to apply the fix to mitigate the issues and we are seeing recovery. We continue to monitor the situation and should be fully recovered soon. We should be able to provide more updates in the next one hour or earlier.

  3. resolved Aug 07, 2026, 12:52 PM UTC

    On August 7th - 2026, between 10:27 UTC to 11:49 UTC, some users in the Central European region may have experienced service access issues. The issue has now been resolved and the service is operating normally for all the customers.

Read the full incident report →

Critical August 7, 2026 via Jira Service Management

Performance and access related issues with Jira

Detected by Pingoru
Aug 07, 2026, 11:30 AM UTC
Resolved
Aug 07, 2026, 12:52 PM UTC
Duration
1h 21m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 3 updates
  1. investigating Aug 07, 2026, 11:30 AM UTC

    We are investigating issues affecting your services. We are actively working to identify the cause and resolve the issue. We will provide further updates within one hour.

  2. monitoring Aug 07, 2026, 12:22 PM UTC

    Some customers experienced issues accessing affected services in the Central European region. We have been able to apply the fix to mitigate the issues and we are seeing recovery. We continue to monitor the situation and should be fully recovered soon. We should be able to provide more updates in the next one hour or earlier.

  3. resolved Aug 07, 2026, 12:52 PM UTC

    On August 7th - 2026, between 10:27 UTC to 11:49 UTC, some users in the Central European region may have experienced service access issues. The issue has now been resolved and the service is operating normally for all the customers.

Read the full incident report →

Critical August 7, 2026 via Jira Software

Performance and access related issues with Jira

Detected by Pingoru
Aug 07, 2026, 11:30 AM UTC
Resolved
Aug 07, 2026, 12:52 PM UTC
Duration
1h 21m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 3 updates
  1. investigating Aug 07, 2026, 11:30 AM UTC

    We are investigating issues affecting your services. We are actively working to identify the cause and resolve the issue. We will provide further updates within one hour.

  2. monitoring Aug 07, 2026, 12:22 PM UTC

    Some customers experienced issues accessing affected services in the Central European region. We have been able to apply the fix to mitigate the issues and we are seeing recovery. We continue to monitor the situation and should be fully recovered soon. We should be able to provide more updates in the next one hour or earlier.

  3. resolved Aug 07, 2026, 12:52 PM UTC

    On August 7th - 2026, between 10:27 UTC to 11:49 UTC, some users in the Central European region may have experienced service access issues. The issue has now been resolved and the service is operating normally for all the customers.

Read the full incident report →

Minor August 7, 2026 via Jira Service Desk

Degraded performance of JIRA

Detected by Pingoru
Aug 07, 2026, 01:33 AM UTC
Resolved
Aug 07, 2026, 01:46 AM UTC
Duration
13m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 3 updates
  1. investigating Aug 07, 2026, 01:33 AM UTC

    We are actively investigating reports of performance degradation affecting JIRA and JSM. Affected users may experience errors viewing issues and boards. We will share updates here as more information is available.

  2. monitoring Aug 07, 2026, 01:39 AM UTC

    The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.

  3. resolved Aug 07, 2026, 01:46 AM UTC

    On August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers.

Read the full incident report →

Minor August 7, 2026 via Jira Service Management

Degraded performance of JIRA

Detected by Pingoru
Aug 07, 2026, 01:33 AM UTC
Resolved
Aug 07, 2026, 01:46 AM UTC
Duration
13m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 3 updates
  1. investigating Aug 07, 2026, 01:33 AM UTC

    We are actively investigating reports of performance degradation affecting JIRA and JSM. Affected users may experience errors viewing issues and boards. We will share updates here as more information is available.

  2. monitoring Aug 07, 2026, 01:39 AM UTC

    The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.

  3. resolved Aug 07, 2026, 01:46 AM UTC

    On August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers.

Read the full incident report →

Minor August 7, 2026 via Jira Core

Degraded performance of JIRA

Detected by Pingoru
Aug 07, 2026, 01:26 AM UTC
Resolved
Aug 07, 2026, 01:46 AM UTC
Duration
19m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 4 updates
  1. investigating Aug 07, 2026, 01:26 AM UTC

    We are actively investigating reports of performance degradation affecting JIRA and JSM. Affected users may experience errors viewing issues and boards. We will share updates here as more information is available.

  2. investigating Aug 07, 2026, 01:33 AM UTC

    We are actively investigating reports of performance degradation affecting JIRA and JSM. Affected users may experience errors viewing issues and boards. We will share updates here as more information is available.

  3. monitoring Aug 07, 2026, 01:39 AM UTC

    The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.

  4. resolved Aug 07, 2026, 01:46 AM UTC

    On August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers.

Read the full incident report →

Minor August 7, 2026 via Jira Work Management

Degraded performance of JIRA

Detected by Pingoru
Aug 07, 2026, 01:26 AM UTC
Resolved
Aug 07, 2026, 01:46 AM UTC
Duration
19m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 4 updates
  1. investigating Aug 07, 2026, 01:26 AM UTC

    We are actively investigating reports of performance degradation affecting JIRA and JSM. Affected users may experience errors viewing issues and boards. We will share updates here as more information is available.

  2. investigating Aug 07, 2026, 01:33 AM UTC

    We are actively investigating reports of performance degradation affecting JIRA and JSM. Affected users may experience errors viewing issues and boards. We will share updates here as more information is available.

  3. monitoring Aug 07, 2026, 01:39 AM UTC

    The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.

  4. resolved Aug 07, 2026, 01:46 AM UTC

    On August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers.

Read the full incident report →

Minor August 7, 2026 via Jira Software

Degraded performance of JIRA

Detected by Pingoru
Aug 07, 2026, 01:24 AM UTC
Resolved
Aug 07, 2026, 01:46 AM UTC
Duration
21m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 5 updates
  1. investigating Aug 07, 2026, 01:24 AM UTC

    We are actively investigating reports of performance degradation affecting JIRA. Affected users may experience errors viewing issues and boards. We will share updates here as more information is available.

  2. investigating Aug 07, 2026, 01:26 AM UTC

    We are actively investigating reports of performance degradation affecting JIRA and JSM. Affected users may experience errors viewing issues and boards. We will share updates here as more information is available.

  3. investigating Aug 07, 2026, 01:33 AM UTC

    We are actively investigating reports of performance degradation affecting JIRA and JSM. Affected users may experience errors viewing issues and boards. We will share updates here as more information is available.

  4. monitoring Aug 07, 2026, 01:39 AM UTC

    The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.

  5. resolved Aug 07, 2026, 01:46 AM UTC

    On August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers.

Read the full incident report →

Critical August 3, 2026 via Atlassian Developer

Issues installing, uninstalling and managing Forge or OAuth 2.0 apps

Detected by Pingoru
Aug 03, 2026, 03:26 AM UTC
Resolved
Aug 03, 2026, 03:37 AM UTC
Duration
11m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQLForge MonetisationForge Feature Flags EvaluationsForge Object Store
Timeline · 2 updates
  1. investigating Aug 03, 2026, 03:26 AM UTC

    Our team is aware of an issue that was impacting the ability to install, uninstall or manage Forge and OAuth 2.0 integrated apps between 2026-08-03 01:47 UTC and 02:29 UTC. Apps that were already installed should have continued to run as normal during this impact window. We believe we have now rectified this issue and are monitoring for ongoing impact. We apologize for any inconvenience this may have caused.

  2. resolved Aug 03, 2026, 03:37 AM UTC

    We have confirmed that the issues relating to installing, uninstalling and managing Forge and OAuth 2.0 apps should now be fully resolved.

Read the full incident report →

Notice July 31, 2026 via Bitbucket

BitBucket Site fails to Load

Detected by Pingoru
Jul 31, 2026, 01:09 PM UTC
Resolved
Jul 31, 2026, 03:38 PM UTC
Duration
2h 28m
Affected: WebsiteAPIGit via SSHAuthentication and user managementGit via HTTPSWebhooksSource downloadsPipelinesGit LFSEmail deliveryPurchasing & LicensingSignupPackages
Timeline · 3 updates
  1. monitoring Jul 31, 2026, 01:09 PM UTC

    Some customers experienced intermittent errors when accessing Bitbucket Cloud, including failures loading the site and associated impacts to Pipelines. We have been able to apply the fix to mitigate the issues and we are seeing recovery. We continue to monitor the situation and should be fully recovered soon. We should be able to provide more updates in the next one hour or earlier.

  2. monitoring Jul 31, 2026, 02:28 PM UTC

    A fix has been implemented and services are operating normally for all affected customers. We are continuing to monitor to confirm stability. We will provide a further update within 60 minutes.

  3. resolved Jul 31, 2026, 03:38 PM UTC

    On July 31, 2026, affected Bitbucket Cloud users for some customers may have experienced failures loading the site and impacts to associated pipelines. The issue has now been resolved, and the service is operating normally for all affected customers.

Read the full incident report →

Minor July 21, 2026 via Jira Service Desk

Voice call failures for some India based numbers

Detected by Pingoru
Jul 21, 2026, 09:48 AM UTC
Resolved
Jul 24, 2026, 01:07 PM UTC
Duration
3d 3h
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 3 updates
  1. identified Jul 21, 2026, 09:48 AM UTC

    We are working with our notification provider to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  2. identified Jul 22, 2026, 06:59 AM UTC

    A small number of voice notifications for Jira Service Management and Opsgenie customers using India based mobile numbers may fail. Customers may see failed voice call logs and not receive the expected paging call. Our 3rd party notification provider is actively working towards restoring the voice notification delivery and we will provide updates once the issue is resolved. If you need any further support or information, please reach out to our support team.

  3. resolved Jul 24, 2026, 01:07 PM UTC

    Our notification provider has identified the root of the issue that is causing voice call failures to some India-based mobile numbers. We understand the inconvenience this may cause and appreciate your patience while our provider works on restoring the service. If you have experienced any issues with voice notifications, please contact our Support for assistance.

Read the full incident report →

Minor July 21, 2026 via Jira Service Management

Voice call failures for some India based numbers

Detected by Pingoru
Jul 21, 2026, 09:48 AM UTC
Resolved
Jul 24, 2026, 01:07 PM UTC
Duration
3d 3h
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 3 updates
  1. identified Jul 21, 2026, 09:48 AM UTC

    We are working with our notification provider to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  2. identified Jul 22, 2026, 06:59 AM UTC

    A small number of voice notifications for Jira Service Management and Opsgenie customers using India based mobile numbers may fail. Customers may see failed voice call logs and not receive the expected paging call. Our 3rd party notification provider is actively working towards restoring the voice notification delivery and we will provide updates once the issue is resolved. If you need any further support or information, please reach out to our support team.

  3. resolved Jul 24, 2026, 01:07 PM UTC

    Our notification provider has identified the root of the issue that is causing voice call failures to some India-based mobile numbers. We understand the inconvenience this may cause and appreciate your patience while our provider works on restoring the service. If you have experienced any issues with voice notifications, please contact our Support for assistance.

Read the full incident report →

Minor July 21, 2026 via OpsGenie

Voice call failures for some India based numbers

Detected by Pingoru
Jul 21, 2026, 09:48 AM UTC
Resolved
Jul 24, 2026, 01:07 PM UTC
Duration
3d 3h
Affected: Incident FlowIncident FlowAlert FlowAlert FlowEmail Notification DeliveryEmail Notification DeliveryPublic WebsiteSMS Notification DeliverySMS Notification DeliveryVoice Notification DeliveryVoice Notification DeliveryMobile Notification DeliveryMobile Notification DeliveryHeartbeat MonitoringHeartbeat MonitoringIncident REST APIIncident REST APIAlert REST APIAlert REST APIHeartbeat REST APIHeartbeat REST APIIncoming Email ServiceIncoming Email ServiceIncoming Integration FlowIncoming Integration FlowOutgoing Integration FlowOutgoing Integration FlowSignup, Login & AuthorizationSignup, Login & AuthorizationOpsgenie ActionsOpsgenie ActionsWeb ApplicationWeb ApplicationMobile ApplicationMobile ApplicationConfiguration REST APIsConfiguration REST APIsReporting & AnalyticsReporting & AnalyticsPricing & BillingPricing & BillingLogsLogsIncoming Call RoutingIncoming Call Routing
Timeline · 3 updates
  1. identified Jul 21, 2026, 09:48 AM UTC

    We are working with our notification provider to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

  2. identified Jul 22, 2026, 06:59 AM UTC

    A small number of voice notifications for Jira Service Management and Opsgenie customers using India based mobile numbers may fail. Customers may see failed voice call logs and not receive the expected paging call. Our 3rd party notification provider is actively working towards restoring the voice notification delivery and we will provide updates once the issue is resolved. If you need any further support or information, please reach out to our support team.

  3. resolved Jul 24, 2026, 01:07 PM UTC

    Our notification provider has identified the root of the issue that is causing voice call failures to some India-based mobile numbers. We understand the inconvenience this may cause and appreciate your patience while our provider works on restoring the service. If you have experienced any issues with voice notifications, please contact our Support for assistance.

Read the full incident report →

Minor July 20, 2026 via Jira Software

Degraded performance of Jira Automation rules

Detected by Pingoru
Jul 20, 2026, 08:18 PM UTC
Resolved
Jul 22, 2026, 12:56 AM UTC
Duration
1d 4h
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 4 updates
  1. investigating Jul 20, 2026, 08:18 PM UTC

    We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

  2. investigating Jul 20, 2026, 09:27 PM UTC

    Our teams are continuing to investigate delays in Jira and Jira Service Management automation rule executions for some customers. We are seeing signs of improvement, but affected users may still experience delays. We'll share updates here as more information is available.

  3. identified Jul 21, 2026, 04:53 AM UTC

    The team has identified a root cause and after initial testing, is now enacting scaling changes to help to prevent these rule execution delays. We'll monitor performance over the next 24 hours and provide an update at that time or sooner if we can confirm the improvement is in place.

  4. resolved Jul 22, 2026, 12:56 AM UTC

    Our team has been able to validate that all rule executions are performing normally and this issue is now resolved.

Read the full incident report →

Minor July 20, 2026 via Jira Service Desk

Degraded performance of Jira Automation rules

Detected by Pingoru
Jul 20, 2026, 08:18 PM UTC
Resolved
Jul 22, 2026, 12:56 AM UTC
Duration
1d 4h
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 4 updates
  1. investigating Jul 20, 2026, 08:18 PM UTC

    We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

  2. investigating Jul 20, 2026, 09:27 PM UTC

    Our teams are continuing to investigate delays in Jira and Jira Service Management automation rule executions for some customers. We are seeing signs of improvement, but affected users may still experience delays. We'll share updates here as more information is available.

  3. identified Jul 21, 2026, 04:53 AM UTC

    The team has identified a root cause and after initial testing, is now enacting scaling changes to help to prevent these rule execution delays. We'll monitor performance over the next 24 hours and provide an update at that time or sooner if we can confirm the improvement is in place.

  4. resolved Jul 22, 2026, 12:56 AM UTC

    Our team has been able to validate that all rule executions are performing normally and this issue is now resolved.

Read the full incident report →

Minor July 20, 2026 via Jira Service Management

Degraded performance of Jira Automation rules

Detected by Pingoru
Jul 20, 2026, 08:18 PM UTC
Resolved
Jul 22, 2026, 12:56 AM UTC
Duration
1d 4h
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 4 updates
  1. investigating Jul 20, 2026, 08:18 PM UTC

    We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

  2. investigating Jul 20, 2026, 09:27 PM UTC

    Our teams are continuing to investigate delays in Jira and Jira Service Management automation rule executions for some customers. We are seeing signs of improvement, but affected users may still experience delays. We'll share updates here as more information is available.

  3. identified Jul 21, 2026, 04:53 AM UTC

    The team has identified a root cause and after initial testing, is now enacting scaling changes to help to prevent these rule execution delays. We'll monitor performance over the next 24 hours and provide an update at that time or sooner if we can confirm the improvement is in place.

  4. resolved Jul 22, 2026, 12:56 AM UTC

    Our team has been able to validate that all rule executions are performing normally and this issue is now resolved.

Read the full incident report →

Minor July 13, 2026 via Atlassian Developer

Marketplace : Partner operations are down

Detected by Pingoru
Jul 13, 2026, 03:48 PM UTC
Resolved
Jul 13, 2026, 05:46 PM UTC
Duration
1h 57m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQLForge MonetisationForge Feature Flags EvaluationsForge Object Store
Timeline · 3 updates
  1. investigating Jul 13, 2026, 03:48 PM UTC

    Marketplace partner pages are unavailable. Partners are unable to access dashboards and management interfaces, experiencing timeouts when attempting to load these pages. All partner-related functionality is affected. Investigation into the underlying cause is underway. Next comms will be sent in 60 minutes or upon significant progress.

  2. monitoring Jul 13, 2026, 05:17 PM UTC

    The issue has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor closely to confirm stability.

  3. resolved Jul 13, 2026, 05:46 PM UTC

    On Jul 13, 2026, partner operations may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers.

Read the full incident report →

Critical July 6, 2026 via Confluence

Reliability issues with Jira and Confluence

Detected by Pingoru
Jul 06, 2026, 09:23 AM UTC
Resolved
Jul 06, 2026, 01:04 PM UTC
Duration
3h 40m
Affected: View ContentiOS AppCreate and EditAndroid AppCommentsAuthentication and User ManagementSearchAdministrationNotificationsMarketplace AppsPurchasing & LicensingSignupConfluence AutomationsCloud to Cloud Migrations - Copy Product DataServer to Cloud Migrations - Copy Product Data
Timeline · 6 updates

Read the full incident report →

Major July 6, 2026 via Jira Service Desk

Reliability issues with Jira and Confluence

Detected by Pingoru
Jul 06, 2026, 09:23 AM UTC
Resolved
Jul 06, 2026, 01:04 PM UTC
Duration
3h 40m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 6 updates

Read the full incident report →

Major July 6, 2026 via Jira Service Management

Reliability issues with Jira and Confluence

Detected by Pingoru
Jul 06, 2026, 09:23 AM UTC
Resolved
Jul 06, 2026, 01:04 PM UTC
Duration
3h 40m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 6 updates

Read the full incident report →