Atlassian incident · via Atlassian Developer

Marketplace : Partner operations are down

Resolved after 1 hour 57 minutes, affecting Bitbucket Cloud APIs and App listing management and 1 more, on July 13, 2026.

resolved Jul 13, 2026, 05:46 PM UTC

On Jul 13, 2026, partner operations may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers.

Started: Jul 13, 2026, 03:48 PM UTC
Resolved: Jul 13, 2026, 05:46 PM UTC
Duration: 1h 57m
Detected by Pingoru: Jul 13, 2026, 03:48 PM UTC

Affected components

Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage apps

Update timeline

investigating Jul 13, 2026, 03:48 PM UTC

Marketplace partner pages are unavailable. Partners are unable to access dashboards and management interfaces, experiencing timeouts when attempting to load these pages. All partner-related functionality is affected. Investigation into the underlying cause is underway. Next comms will be sent in 60 minutes or upon significant progress.
monitoring Jul 13, 2026, 05:17 PM UTC

The issue has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor closely to confirm stability.
resolved Jul 13, 2026, 05:46 PM UTC

On Jul 13, 2026, partner operations may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers.

Your product runs on more than Atlassian

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.