Atlassian incident · via Jira Software

Degraded performance of JIRA

Minor Resolved View vendor source →

Atlassian experienced a minor incident on August 7, 2026 affecting Viewing content and Create and edit and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 01:24 AM UTC
Resolved
Aug 07, 2026, 01:46 AM UTC
Duration
21m
Detected by Pingoru
Aug 07, 2026, 01:24 AM UTC

Affected components

Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignup

Update timeline

  1. investigating Aug 07, 2026, 01:24 AM UTC

    We are actively investigating reports of performance degradation affecting JIRA. Affected users may experience errors viewing issues and boards. We will share updates here as more information is available.

  2. investigating Aug 07, 2026, 01:26 AM UTC

    We are actively investigating reports of performance degradation affecting JIRA and JSM. Affected users may experience errors viewing issues and boards. We will share updates here as more information is available.

  3. investigating Aug 07, 2026, 01:33 AM UTC

    We are actively investigating reports of performance degradation affecting JIRA and JSM. Affected users may experience errors viewing issues and boards. We will share updates here as more information is available.

  4. monitoring Aug 07, 2026, 01:39 AM UTC

    The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.

  5. resolved Aug 07, 2026, 01:46 AM UTC

    On August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers.