Atlassian incident · via Jira Software
Degraded performance of JIRA Automation
Atlassian experienced a minor incident on July 6, 2026 affecting Viewing content and Create and edit and 1 more component, lasting 2h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 06, 2026, 04:11 PM UTC
We are actively investigating reports of performance degradation affecting Automation for JIRA. We will share updates here as more information is available.
- investigating Jul 06, 2026, 05:12 PM UTC
We continue to investigate performance degradation affecting Automation for JIRA in Europe regions. We will share updates here as more information becomes available.
- identified Jul 06, 2026, 05:57 PM UTC
We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience performance degradation affecting Automation for JIRA in Europe regions. We will continue to share additional updates here as more information is available.
- monitoring Jul 06, 2026, 06:41 PM UTC
The performance degradation of Automation for JIRA in Europe regions has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.
- resolved Jul 06, 2026, 06:52 PM UTC
On July 6, 2026, some users in Europe regions may have experienced performance degradation with Automation for JIRA. The issue has now been resolved, and the service is operating normally for all affected customers. If you believe the issue continues to persist, please contact our Support team for further assistance and troubleshooting.