Athenahealth Outage History
Athenahealth is up right nowPingoru has recorded 209 incidents for Athenahealth: 209 in the last 12 months and 93 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 11 | 720 of 720 (100%) |
| May 2026 | 12 | 744 of 744 (100%) |
| June 2026 | 31 | 720 of 720 (100%) |
| July 2026 | 57 | 744 of 744 (100%) |
| August 2026 | 19 | 724 of 744 (97%) |
| September 2026 | 57 | 709 of 720 (99%) |
| October 2026 | 17 | 152 of 594 (26%) |
Incidents, newest first
Minor June 17, 2026 Maintenance on athenaOne PREVW5 and PREVW16 Support Environment 8d 23h
Started Jun 17, 2026, 07:59 PM UTC· resolved Jun 26, 2026, 07:58 PM UTC
- monitoring Jun 29, 2026, 03:30 AM UTC
athenaOne PREVW5 and PREVW16 will be down for maintenance from 06/28/26 11:30 PM to 06/29/26 6:00 AM ET
Minor June 17, 2026 athenaOne Sales Demo and Preview Support Environments maintenance on June 16 7d 17h
Started Jun 17, 2026, 03:00 AM UTC· resolved Jun 24, 2026, 08:43 PM UTC
- monitoring Jun 17, 2026, 03:00 AM UTC
We’ll perform maintenance on the athenaOne Preview Support Environment and Sales Demo Support Environment on June 16, from 11 p.m. ET to 1 a.m. ET. During this downtime, users will not be able to log in to the respective environments. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring Jun 17, 2026, 05:00 AM UTC
The Maintenance window is now closed.
Minor June 16, 2026 athenaOne Client Train Support Environment maintenance on June 15 at 11p.m. ET 8d 16h
Started Jun 16, 2026, 03:00 AM UTC· resolved Jun 24, 2026, 07:32 PM UTC
- monitoring Jun 16, 2026, 03:00 AM UTC
We’ll perform maintenance on the athenaOne Client Train Support Environment on June 15, from 11 p.m. ET to 1 a.m. ET. During this downtime, users will not be able to log in to the respective environment. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring Jun 16, 2026, 05:00 AM UTC
The Maintenance window is now closed.
Minor June 7, 2026 Ambient Notes and athenaAmbient maintenance: June 6 at 10 p.m. ET 16d 9h
Started Jun 07, 2026, 02:00 AM UTC· resolved Jun 23, 2026, 11:14 AM UTC
- monitoring Jun 07, 2026, 02:00 AM UTC
We’ll perform routine maintenance on Ambient Notes and athenaAmbient beginning June 6 from 10 p.m. – 6 a.m. ET during which these services will be unavailable. You’ll still have access to athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring Jun 07, 2026, 10:00 AM UTC
The Maintenance window is now closed.
Minor June 5, 2026 athenaOne Client Train Support Environment maintenance June 4 13d 14h
Started Jun 05, 2026, 03:30 AM UTC· resolved Jun 18, 2026, 06:24 PM UTC
- monitoring Jun 05, 2026, 03:30 AM UTC
We’ll perform routine maintenance on the athenaOne Client Train Support Environment on June 4 from 11:30 p.m. - 1:30 a.m. ET. During this time, you will not be able to log into the respective environment. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring Jun 05, 2026, 05:30 AM UTC
The Maintenance window is now closed.
Minor June 2, 2026 athenaOne database routine maintenance: June 2 at 1 a.m. ET 15d 14h
Started Jun 02, 2026, 05:00 AM UTC· resolved Jun 17, 2026, 07:50 PM UTC
- monitoring Jun 02, 2026, 05:00 AM UTC
We’ll perform routine maintenance on your athenaOne database on June 2, from 1-6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring Jun 02, 2026, 10:00 AM UTC
The Maintenance window is now closed.
Minor June 1, 2026 athenaNet Access Issue Alert 16d 4h
Started Jun 01, 2026, 03:37 PM UTC· resolved Jun 17, 2026, 07:40 PM UTC
- monitoring Jun 01, 2026, 03:37 PM UTC
We’ve discovered an issue impacting performance to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates here on the status page as soon as we have more information available. Thank you for your patience.
- monitoring Jun 01, 2026, 05:16 PM UTC
We’re still monitoring the issue affecting athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can
- monitoring Jun 01, 2026, 05:51 PM UTC
We’ve discovered an issue impacting performance to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates here on the status page as soon as we have more information available. Thank you for your patience.
- monitoring Jun 01, 2026, 08:36 PM UTC
We’re still monitoring the issue affecting athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can
- monitoring Jun 01, 2026, 09:19 PM UTC
We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details
Minor May 31, 2026 athenaOne database routine maintenance: May 31 at 1 a.m. ET 17d 13h
Started May 31, 2026, 05:00 AM UTC· resolved Jun 17, 2026, 06:15 PM UTC
- monitoring May 31, 2026, 05:00 AM UTC
We’ll perform routine maintenance on your athenaOne database on May 31, from 1-6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring May 31, 2026, 10:00 AM UTC
The Maintenance window is now closed.
Minor May 30, 2026 AthenaNet Performance Issue 18d 3h
Started May 30, 2026, 02:26 PM UTC· resolved Jun 17, 2026, 06:06 PM UTC
- monitoring May 30, 2026, 02:26 PM UTC
We are aware of and investigating an issue. The impact is currently undetermined but we are working on it. We will update this post with affected services, soon!
- monitoring May 30, 2026, 03:10 PM UTC
We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details
Minor May 30, 2026 athenaOne database routine maintenance: May 30 at 1 a.m. ET 13d 9h
Started May 30, 2026, 05:00 AM UTC· resolved Jun 12, 2026, 02:32 PM UTC
- monitoring May 30, 2026, 05:00 AM UTC
We’ll perform routine maintenance on your athenaOne database on May 30, from 1-6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring May 30, 2026, 10:00 AM UTC
The Maintenance window is now closed.
Minor May 29, 2026 athenaOne Client Train Support Environment maintenance May 28 13d 13h
Started May 29, 2026, 03:30 AM UTC· resolved Jun 11, 2026, 04:30 PM UTC
- monitoring May 29, 2026, 03:30 AM UTC
We’ll perform routine maintenance on the athenaOne Client Train Support Environment on May 28 from 11:30 p.m. - 1:30 a.m. ET. During this time, you will not be able to log into the respective environment. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring May 29, 2026, 05:30 AM UTC
The Maintenance window is now closed.
Minor May 26, 2026 athenaOne Client Train Support Environment maintenance May 25 14d 4h
Started May 26, 2026, 03:30 AM UTC· resolved Jun 09, 2026, 07:35 AM UTC
- monitoring May 26, 2026, 03:30 AM UTC
We’ll perform routine maintenance on the athenaOne Client Train Support Environment on May 25 from 11:30 p.m. - 1:30 a.m. ET. During this time, you will not be able to log into the respective environment. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring May 26, 2026, 05:30 AM UTC
The Maintenance window is now closed.
Minor May 20, 2026 athenaOne Client Train Support Environment maintenance May 19 15d 11h
Started May 20, 2026, 03:30 AM UTC· resolved Jun 04, 2026, 03:28 PM UTC
- monitoring May 20, 2026, 03:30 AM UTC
We’ll perform routine maintenance on the athenaOne Client Train Support Environment on May 19 from 11:30 p.m. - 1:30 a.m. ET. During this time, you will not be able to log into the respective environment. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact the Client Support Center.
- monitoring May 20, 2026, 05:30 AM UTC
The Maintenance window is now closed.
Minor May 18, 2026 athenaOne Client Train Support Environment maintenance May 17 15d 10h
Started May 18, 2026, 03:30 AM UTC· resolved Jun 02, 2026, 02:10 PM UTC
- monitoring May 18, 2026, 03:30 AM UTC
We’ll perform routine maintenance on the athenaOne Client Train Support Environment on May 17 from 11:30 p.m. - 1:30 a.m. ET. During this time, you will not be able to log into the respective environment. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring May 18, 2026, 05:30 AM UTC
The Maintenance window is now closed.
Minor May 13, 2026 Support Environment maintenance May 12 at 11:30 p.m. ET 19d 12h
Started May 13, 2026, 03:30 AM UTC· resolved Jun 01, 2026, 03:32 PM UTC
- monitoring May 13, 2026, 03:30 AM UTC
We’ll perform routine maintenance on the athenaOne Preview and Sales Demo Support Environments on May 12 from 11:30 p.m. - 1:30 a.m. ET. During this time, you will not be able to log into the respective environments. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring May 13, 2026, 05:30 AM UTC
The Maintenance window is now closed.
Minor April 28, 2026 athenaOne database routine maintenance: April 28 at 2 a.m. ET 20d 8h
Started Apr 28, 2026, 06:00 AM UTC· resolved May 18, 2026, 02:47 PM UTC
- monitoring Apr 28, 2026, 06:00 AM UTC
We’ll perform routine maintenance on your athenaOne database on April 28, from 2-6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring Apr 28, 2026, 10:00 AM UTC
The Maintenance window is now closed.
Minor April 27, 2026 athenaText maintenance: April 27 at 1 a.m. ET 17d 8h
Started Apr 27, 2026, 05:00 AM UTC· resolved May 14, 2026, 01:48 PM UTC
- monitoring Apr 27, 2026, 05:00 AM UTC
We’ll perform routine maintenance on athenaText on April 27, from 1-6 a.m. ET. During this time, athenaText will be unavailable. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring Apr 27, 2026, 10:00 AM UTC
The Maintenance window is now closed.
Minor April 24, 2026 athenaOne Support Environments maintenance April 23 16d 12h
Started Apr 24, 2026, 03:00 AM UTC· resolved May 10, 2026, 03:51 PM UTC
- monitoring Apr 24, 2026, 03:00 AM UTC
We’ll perform maintenance on the athenaOne Preview Support Environment and Sales Demo Environment on April 23, from 11:00 p.m. ET to 1 a.m. ET. During this downtime, you will not be able to log in to the respective environments. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring Apr 24, 2026, 05:00 AM UTC
The Maintenance window is now closed.
Minor April 11, 2026 athenaOne Client Train Support Environment maintenance April 10 at 11 p.m. ET 24d 11h
Started Apr 11, 2026, 03:00 AM UTC· resolved May 05, 2026, 02:12 PM UTC
- monitoring Apr 11, 2026, 03:00 AM UTC
We’ll perform maintenance on the athenaOne Client Train Support Environment on April 10, from 11 p.m. ET to 1 a.m. ET. You’ll still have access to the rest of athenaOne and its functions. During this downtime, users will not be able to log in to the respective environment. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring Apr 11, 2026, 05:00 AM UTC
The Maintenance window is now closed.
Minor March 30, 2026 athenaOne database maintenance: March 30 at 2 a.m. ET 30d 15h
Started Mar 30, 2026, 06:00 AM UTC· resolved Apr 29, 2026, 09:33 PM UTC
- monitoring Mar 30, 2026, 06:00 AM UTC
We’ll perform routine maintenance on your athenaOne database on March 30, from 2-6 a.m. ET. During this time, you may experience brief delays in the delivery of some scheduled reports. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring Mar 30, 2026, 10:00 AM UTC
The Maintenance window is now closed.
Minor March 29, 2026 athenaOne database maintenance: March 29 at 1 a.m. ET 30d 23h
Started Mar 29, 2026, 05:00 AM UTC· resolved Apr 29, 2026, 04:45 AM UTC
- monitoring Mar 29, 2026, 05:00 AM UTC
We’ll perform routine maintenance on your athenaOne database on March 29, from 1-6 a.m. ET. During this time, you may experience brief delays in the delivery of some scheduled reports. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring Mar 29, 2026, 08:39 AM UTC
The Maintenance is completed , so closing the status page as completed .
Minor March 29, 2026 athenaOne Sales Demo Support Environment maintenance: March 28 at 11 p.m. ET 30d 11h
Started Mar 29, 2026, 03:00 AM UTC· resolved Apr 28, 2026, 02:41 PM UTC
- monitoring Mar 29, 2026, 03:00 AM UTC
We’ll perform maintenance on the athenaOne Sales Demo Support Environment beginning March 28 at 11 p.m. ET and ending at 1 a.m. on March 29. During this downtime, users will not be able to log in to the respective environment. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring Mar 29, 2026, 05:00 AM UTC
The Maintenance window is now closed.
Minor March 28, 2026 Network firewall maintenance: March 28 at 2 a.m. ET 27d 5h
Started Mar 28, 2026, 06:00 AM UTC· resolved Apr 24, 2026, 11:02 AM UTC
- monitoring Mar 28, 2026, 06:00 AM UTC
We’ll perform routine maintenance on our firewall on March 28, from 2-6 a.m. ET. During this time, you may experience brief disruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring Mar 28, 2026, 10:00 AM UTC
The Maintenance window is now closed.
Minor March 27, 2026 Preview Support Environment maintenance March 26 at 11 p.m. ET 27d 12h
Started Mar 27, 2026, 03:00 AM UTC· resolved Apr 23, 2026, 03:58 PM UTC
- monitoring Mar 27, 2026, 03:00 AM UTC
We’ll perform maintenance on the athenaOne Preview Support Environment beginning March 26 at 11 p.m. ET and ending on March 27 at 1 a.m. ET. During this downtime, users will not be able to log in to the respective environment. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring Mar 27, 2026, 05:00 AM UTC
The Maintenance window is now closed.