Athenahealth incident

athenaOne Client Train Support Environment maintenance May 19

Minor Ongoing View vendor source →

Athenahealth is currently experiencing a minor incident, which began 19h ago. The vendor's full update timeline is below.

Started
May 20, 2026, 03:30 AM UTC
Resolved
Ongoing
Duration
● 18h 38m
Detected by Pingoru
May 20, 2026, 03:30 AM UTC

Update timeline

  1. monitoring May 20, 2026, 03:30 AM UTC

    We’ll perform routine maintenance on the athenaOne Client Train Support Environment on May 19 from 11:30 p.m. - 1:30 a.m. ET. During this time, you will not be able to log into the respective environment. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact the Client Support Center.