Athenahealth incident

athenaNet Access Issue Alert

Resolved after 16 days 4 hours, on June 1, 2026.

monitoring Jun 01, 2026, 09:19 PM UTC

We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details

Started
Jun 01, 2026, 03:37 PM UTC
Resolved
Jun 17, 2026, 07:40 PM UTC
Duration
16d 4h
Detected by Pingoru
Jun 01, 2026, 03:37 PM UTC

Update timeline

  1. monitoring Jun 01, 2026, 03:37 PM UTC

    We’ve discovered an issue impacting performance to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates here on the status page as soon as we have more information available. Thank you for your patience.

  2. monitoring Jun 01, 2026, 05:16 PM UTC

    We’re still monitoring the issue affecting athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can

  3. monitoring Jun 01, 2026, 05:51 PM UTC

    We’ve discovered an issue impacting performance to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates here on the status page as soon as we have more information available. Thank you for your patience.

  4. monitoring Jun 01, 2026, 08:36 PM UTC

    We’re still monitoring the issue affecting athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can

  5. monitoring Jun 01, 2026, 09:19 PM UTC

    We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details

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