Athenahealth incident

athenaOne Support Environments maintenance April 23

Minor Resolved View vendor source →

Athenahealth experienced a minor incident on April 24, 2026, lasting 16d 12h. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 03:00 AM UTC
Resolved
May 10, 2026, 03:51 PM UTC
Duration
16d 12h
Detected by Pingoru
Apr 24, 2026, 03:00 AM UTC

Update timeline

  1. monitoring Apr 24, 2026, 03:00 AM UTC

    We’ll perform maintenance on the athenaOne Preview Support Environment and Sales Demo Environment on April 23, from 11:00 p.m. ET to 1 a.m. ET. During this downtime, you will not be able to log in to the respective environments. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.