Athenahealth incident

Support Environment maintenance May 12 at 11:30 p.m. ET

Minor Ongoing View vendor source →

Athenahealth is currently experiencing a minor incident, which began 2h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 03:30 AM UTC
Resolved
Ongoing
Duration
● 1h 41m
Detected by Pingoru
May 13, 2026, 03:30 AM UTC

Update timeline

  1. monitoring May 13, 2026, 03:30 AM UTC

    We’ll perform routine maintenance on the athenaOne Preview and Sales Demo Support Environments on May 12 from 11:30 p.m. - 1:30 a.m. ET. During this time, you will not be able to log into the respective environments. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.