Athenahealth incident

athenaOne Client Train Support Environment maintenance May 17

Resolved after 15 days 10 hours, on May 18, 2026.

monitoring May 18, 2026, 05:30 AM UTC

The Maintenance window is now closed.

Started
May 18, 2026, 03:30 AM UTC
Resolved
Jun 02, 2026, 02:10 PM UTC
Duration
15d 10h
Detected by Pingoru
May 18, 2026, 03:30 AM UTC

Update timeline

  1. monitoring May 18, 2026, 03:30 AM UTC

    We’ll perform routine maintenance on the athenaOne Client Train Support Environment on May 17 from 11:30 p.m. - 1:30 a.m. ET. During this time, you will not be able to log into the respective environment. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.

  2. monitoring May 18, 2026, 05:30 AM UTC

    The Maintenance window is now closed.

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