Athenahealth incident
athenaOne Preview Support Environment maintenance August 17
Resolved after 14 days 11 hours, on August 18, 2026.
The Maintenance window is now closed.
Update timeline
- monitoring Aug 18, 2026, 03:30 AM UTC
We’ll perform maintenance on the athenaOne Preview Support Environment on August 17, from 11:30 p.m.-6 a.m. ET. You’ll still have access to the rest of athenaOne and its functions. During this downtime, users will not be able to log in to the respective environments. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring Aug 18, 2026, 03:30 AM UTC
We’ll perform maintenance on the athenaOne Preview Support Environment on August 17, from 11:30 p.m.-6 a.m. ET. You’ll still have access to the rest of athenaOne and its functions. During this downtime, users will not be able to log in to the respective environments. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring Aug 18, 2026, 10:00 AM UTC
The Maintenance window is now closed.
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