Athenahealth incident

athenaNet Patch Deployment

Resolved after 2 hours 24 minutes, affecting DB60 APIs and DB60 Clinicals Document and 1 more, on October 15, 2026.

resolved Oct 15, 2026, 04:57 PM UTC

We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details

Started
Oct 15, 2026, 02:33 PM UTC
Resolved
Oct 15, 2026, 04:57 PM UTC
Duration
2h 24m
Detected by Pingoru
Oct 15, 2026, 02:33 PM UTC

Affected components

DB60 APIsDB60 Clinicals DocumentDB80 APIsDB80 Clinicals DocumentStack 96SalesDemoStack 95ClientTrainStack 94Stack 93

Update timeline

  1. investigating Oct 15, 2026, 02:33 PM UTC

    We've discovered an issue impacting a feature in athenaNet. We are currently deploying an update to address this issue. It is unlikely to impact performance but you may experience intermittent slowness during the update.

  2. resolved Oct 15, 2026, 04:57 PM UTC

    We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details

Your product runs on more than Athenahealth

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →