Resolved after 14 days 10 hours, on August 18, 2026.
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- monitoring Aug 18, 2026, 05:00 AM UTC
Authorization Services will be unavailable Tuesday August 18 from 1-5 a.m. ET. Both Authorization Management and the Medical Electronic Prior Authorization workflows will be unavailable during this time. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring Aug 18, 2026, 09:00 AM UTC
The Maintenance window is now closed.
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