Athenahealth incident

athenaOne database routine maintenance: August 14 at 1 a.m. ET

Resolved after 22 hours 46 minutes, on August 12, 2026.

monitoring Aug 14, 2026, 05:00 AM UTC

We’ll perform routine maintenance on your athenaOne database on August 14, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact the Client Support Center.

Started
Aug 12, 2026, 11:52 AM UTC
Resolved
Aug 13, 2026, 10:38 AM UTC
Duration
22h 46m
Detected by Pingoru
Aug 12, 2026, 11:52 AM UTC

Update timeline

  1. monitoring Aug 14, 2026, 05:00 AM UTC

    We’ll perform routine maintenance on your athenaOne database on August 14, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact the Client Support Center.

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