Athenahealth incident

athenaNet Access Issue Alert

Resolved after 26 days 19 hours, on April 29, 2026.

monitoring Apr 29, 2026, 10:57 PM UTC

We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details

Started
Apr 29, 2026, 09:33 PM UTC
Resolved
May 26, 2026, 05:04 PM UTC
Duration
26d 19h
Detected by Pingoru
Apr 29, 2026, 09:33 PM UTC

Update timeline

  1. monitoring Apr 29, 2026, 09:33 PM UTC

    We are aware of and investigating an issue. The impact is currently undetermined but we are working on it. We will update this post with affected services, soon!

  2. monitoring Apr 29, 2026, 10:57 PM UTC

    We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details

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