Athenahealth incident

athenaNet Performance Issue Alert

Resolved after 21 days, on April 28, 2026.

monitoring Apr 28, 2026, 05:54 PM UTC

We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details

Started
Apr 28, 2026, 02:45 PM UTC
Resolved
May 19, 2026, 03:06 PM UTC
Duration
21d
Detected by Pingoru
Apr 28, 2026, 02:45 PM UTC

Update timeline

  1. monitoring Apr 28, 2026, 02:45 PM UTC

    We’ve discovered an issue impacting performance to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates here on the status page as soon as we have more information available. Thank you for your patience.

  2. monitoring Apr 28, 2026, 05:54 PM UTC

    We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details

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