Athenahealth incident

athenaOne database routine maintenance: July 14 at 1 a.m. ET

Resolved after 3 days 2 hours, on July 10, 2026.

monitoring Jul 14, 2026, 05:00 AM UTC

We’ll perform routine maintenance on your athenaOne database on July 14, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact the Client Support Center.

Started
Jul 10, 2026, 04:20 PM UTC
Resolved
Jul 13, 2026, 06:53 PM UTC
Duration
3d 2h
Detected by Pingoru
Jul 10, 2026, 04:20 PM UTC

Update timeline

  1. monitoring Jul 14, 2026, 05:00 AM UTC

    We’ll perform routine maintenance on your athenaOne database on July 14, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact the Client Support Center.

  2. monitoring Jul 14, 2026, 05:00 AM UTC

    We’ll perform routine maintenance on your athenaOne database on July 14, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact the Client Support Center.

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