Athenahealth incident

athenaOne Preview Support Environment maintenance July 6

Resolved after 3 days, on July 3, 2026.

monitoring Jul 07, 2026, 03:30 AM UTC

We’ll perform maintenance on the athenaOne Preview Support Environment on July 6, from 11:30 p.m. to 2:30 a.m. ET. During this downtime, users will not be able to log in to the respective environment. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.

Started
Jul 03, 2026, 03:30 PM UTC
Resolved
Jul 06, 2026, 04:15 PM UTC
Duration
3d
Detected by Pingoru
Jul 03, 2026, 03:30 PM UTC

Update timeline

  1. monitoring Jul 07, 2026, 03:30 AM UTC

    We’ll perform maintenance on the athenaOne Preview Support Environment on July 6, from 11:30 p.m. to 2:30 a.m. ET. During this downtime, users will not be able to log in to the respective environment. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.

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