Athenahealth incident

athenaNet Performance Issue Alert

Resolved after 7 days 2 hours, on June 17, 2026.

monitoring Jun 17, 2026, 07:19 PM UTC

We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details

Started
Jun 17, 2026, 06:15 PM UTC
Resolved
Jun 24, 2026, 08:43 PM UTC
Duration
7d 2h
Detected by Pingoru
Jun 17, 2026, 06:15 PM UTC

Update timeline

  1. monitoring Jun 17, 2026, 06:15 PM UTC

    We are aware of and investigating an issue in which users may be unable to access outbound single sign-on (SSO) third party and embedded applications from athenaOne

  2. monitoring Jun 17, 2026, 07:03 PM UTC

    We’re still monitoring the issue affecting athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can

  3. monitoring Jun 17, 2026, 07:19 PM UTC

    We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details

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