Athenahealth incident

athenaNet Performance Issue Alert

Resolved after 15 days 11 hours, on June 9, 2026.

monitoring Jun 09, 2026, 07:56 AM UTC

We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details

Started
Jun 09, 2026, 07:38 AM UTC
Resolved
Jun 24, 2026, 07:11 PM UTC
Duration
15d 11h
Detected by Pingoru
Jun 09, 2026, 07:38 AM UTC

Update timeline

  1. monitoring Jun 09, 2026, 07:38 AM UTC

    We are aware of and investigating an issue. The impact is currently undetermined but we are working on it. We will update this post with affected services, soon!

  2. monitoring Jun 09, 2026, 07:44 AM UTC

    We’ve discovered an issue impacting performance to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates here on the status page as soon as we have more information available. Thank you for your patience.

  3. monitoring Jun 09, 2026, 07:45 AM UTC

    We’ve discovered an issue impacting performance to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates here on the status page as soon as we have more information available. Thank you for your patience.

  4. monitoring Jun 09, 2026, 07:56 AM UTC

    We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details

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