Resolved after 23 days 4 hours, on May 6, 2026.
We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details
Update timeline
- monitoring May 06, 2026, 07:56 AM UTC
We are aware of and investigating an issue. The impact is currently undetermined but we are working on it. We will update this post with affected services, soon!
- monitoring May 06, 2026, 08:28 AM UTC
We’re still monitoring the issue affecting athenaNet. All indications are athenahealth services are fully operational, but we’re waiting for a period of stability before we consider the issue fully resolved. We appreciate your patience, and we will update you further as soon as we can
- monitoring May 06, 2026, 08:31 AM UTC
We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details
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