Athenahealth incident

athenaNet Performance Issue Alert

Resolved after 23 days 3 hours, on April 13, 2026.

monitoring Apr 13, 2026, 01:50 PM UTC

We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details

Started
Apr 13, 2026, 08:45 AM UTC
Resolved
May 06, 2026, 11:54 AM UTC
Duration
23d 3h
Detected by Pingoru
Apr 13, 2026, 08:45 AM UTC

Update timeline

  1. monitoring Apr 13, 2026, 08:45 AM UTC

    We’ve discovered an issue impacting performance to athenahealth services. We know these issues are disruptive to your work, and we apologize for the inconvenience. We will provide updates here on the status page as soon as we have more information available. Thank you for your patience.

  2. monitoring Apr 13, 2026, 01:50 PM UTC

    We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details

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