Athenahealth incident

athenaNet Patch Deployment

Resolved after 17 days 15 hours, on April 20, 2026.

monitoring Apr 20, 2026, 06:31 PM UTC

We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details

Started
Apr 20, 2026, 05:42 PM UTC
Resolved
May 08, 2026, 09:27 AM UTC
Duration
17d 15h
Detected by Pingoru
Apr 20, 2026, 05:42 PM UTC

Update timeline

  1. monitoring Apr 20, 2026, 05:42 PM UTC

    We've discovered an issue impacting a feature in athenaNet. We are currently deploying an update to address this issue. It is unlikely to impact performance but you may experience intermittent slowness during the update.

  2. monitoring Apr 20, 2026, 06:31 PM UTC

    We’re pleased to announce the issue affecting athenaNet has been resolved. Thank you for your patience. You should be able to proceed with your work as usual. If you’re still experiencing issues, please let us know by navigating to Support > Create Case or Call > Technical Issues and selecting the appropriate technical issue option. If you’re unable to access athenaNet, please email [email protected] and make sure to include your practice ID and any relevant details

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