Athenahealth incident
athenaOne Preview Support Environment maintenance on October 8
Maintenance completed on October 9, 2026, affecting Support Environments and Preview and 1 more.
The Maintenance window is now closed.
Affected components
Update timeline
- monitoring Oct 09, 2026, 03:30 AM UTC
We’ll perform maintenance on the athenaOne Preview Support Environment on October 8, from 11:30 p.m. - 1:30 a.m. ET. During this downtime, you’ll not be able to log in to the respective environment. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- in progress Oct 09, 2026, 03:30 AM UTC
We’ll perform maintenance on the athenaOne Preview Support Environment on October 8, from 11:30 p.m. - 1:30 a.m. ET. During this downtime, you’ll not be able to log in to the respective environment. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact Client Support Center.
- monitoring Oct 09, 2026, 05:30 AM UTC
The Maintenance window is now closed.
- resolved Oct 09, 2026, 05:30 AM UTC
The Maintenance window is now closed.
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