Athenahealth incident

athenaOne database routine maintenance: October 8 at 1 a.m. ET

Maintenance completed on October 8, 2026, affecting athenaOne Stacks and Stack 44 and 1 more.

monitoring Oct 08, 2026, 10:00 AM UTC

The Maintenance window is now closed.

Started
Oct 08, 2026, 05:00 AM UTC
Resolved
Oct 08, 2026, 10:00 AM UTC
Duration
5h
Detected by Pingoru
Oct 08, 2026, 05:00 AM UTC

Affected components

athenaOne StacksStack 44DB44 PrintingDB44 IntegrationsDB44 FaxingDB44 Patient portalDB44 e-PrescribingDB44 APIsDB44 Clinicals DocumentStack 44

Update timeline

  1. monitoring Oct 08, 2026, 05:00 AM UTC

    We’ll perform routine maintenance on your athenaOne database on October 8, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact the Client Support Center.

  2. in progress Oct 08, 2026, 05:00 AM UTC

    We’ll perform routine maintenance on your athenaOne database on October 8, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact the Client Support Center.

  3. monitoring Oct 08, 2026, 10:00 AM UTC

    The Maintenance window is now closed.

  4. resolved Oct 08, 2026, 10:00 AM UTC

    The Maintenance window is now closed.

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