Athenahealth incident

athenaOne database routine maintenance: October 7 at 1 a.m. ET

Maintenance completed on October 7, 2026, affecting athenaOne Stacks and Stack 90 and 1 more.

monitoring Oct 07, 2026, 10:00 AM UTC

The Maintenance window is now closed.

Started
Oct 07, 2026, 05:00 AM UTC
Resolved
Oct 07, 2026, 10:00 AM UTC
Duration
5h
Detected by Pingoru
Oct 07, 2026, 05:00 AM UTC

Affected components

athenaOne StacksStack 90Stack 38DB38 PrintingDB90 PrintingDB38 IntegrationsDB90 IntegrationsDB38 FaxingDB90 FaxingDB38 Patient portal

Update timeline

  1. monitoring Oct 07, 2026, 05:00 AM UTC

    We’ll perform routine maintenance on your athenaOne database on October 7, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact the Client Support Center.

  2. in progress Oct 07, 2026, 05:00 AM UTC

    We’ll perform routine maintenance on your athenaOne database on October 7, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact the Client Support Center.

  3. monitoring Oct 07, 2026, 10:00 AM UTC

    The Maintenance window is now closed.

  4. resolved Oct 07, 2026, 10:00 AM UTC

    The Maintenance window is now closed.

Your product runs on more than Athenahealth

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →