Athenahealth incident

athenaOne database routine maintenance: September 29 at 1 a.m. ET

Resolved after 3 days 9 hours, on September 22, 2026.

monitoring Sep 29, 2026, 05:00 AM UTC

We’ll perform routine maintenance on athenaOne database on September 29, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact the Client Support Center.

Started
Sep 22, 2026, 11:27 AM UTC
Resolved
Sep 25, 2026, 09:08 PM UTC
Duration
3d 9h
Detected by Pingoru
Sep 22, 2026, 11:27 AM UTC

Update timeline

  1. monitoring Sep 29, 2026, 05:00 AM UTC

    We’ll perform routine maintenance on athenaOne database on September 29, from 1–6 a.m. ET. During this time, you may experience brief interruptions. You’ll still have access to the rest of athenaOne and its functions. If you experience issues outside the maintenance window, please create a case by navigating in athenaOne to Support > Success Community > Contact the Client Support Center.

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